Current jobs related to Head of Patient Advice and Liaison Service - Swindon - Great Western Hospitals NHS Foundation Trust

  • Head of Patient Advice and Liaison Service

    7 months ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    We are seeking to recruit an exceptional Band 7 Patient Advice and Liaison Service (PALs) and Complaints manager. To ensure that patients, carers and their families are listened to and that the Trust takes appropriate action to learn and implement change. To act as a resource of expertise and advice for all service users and clinical and non-clinical...

  • Deputy Head of Pals

    3 weeks ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    The Deputy Head of the Patient Advice and Liaison Service (PALS) will work along side the Head of PALS to ensure that patients, carers, and their families are listened to and that the trust takes appropriate action to learn and implement change. The post holder will have a particular responsibility for the delivery of a comprehensive data reporting and...

  • Patient Liaison Officer

    8 months ago

    Swindon, United Kingdom Circle Health Group Full time

    **Salary: up to £23,029.50 FTE (depending on level of experience, training and qualification)** **The Ridgeway Hospital** in Swindon is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Patient Liaison Officer

    2 weeks ago

    Swindon, United Kingdom Circle Health Group Full time

    **Salary: Up to ££22,972.50 pro rata (depending on level of experience, training and qualification)** **The Ridgeway Hospital** in Swindon **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Patient Liaison Officer

    2 weeks ago

    Swindon, United Kingdom Circle Health Group Full time

    **The Bath Clinic** and **The Ridgeway Hospital** in Swindon are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.** **Circle Health Group are proud to be recognised as one of the UK’s...

  • Commercial Account Liaison

    4 weeks ago

    Swindon, Swindon, United Kingdom Palmer McCarthy Solutions Ltd Full time

    Account Management RolePalmer McCarthy Solutions Ltd is a leading provider of security services to commercial property owners across the UK. We are currently seeking an experienced Commercial Account Liaison to join our key account team, responsible for delivering high-quality customer service to our clients nationwide.The ideal candidate will have a solid...

  • Acute Hospital Liaison Consultant

    4 weeks ago

    Swindon, Swindon, United Kingdom Avon and Wiltshire Mental Health Partnership NHS Trust Full time

    We are seeking a talented Acute Hospital Liaison Consultant to join our team at Avon and Wiltshire Mental Health Partnership NHS Trust. This is an exciting opportunity to work in a fast-paced and dynamic environment, providing high-quality care to patients in need.Job OverviewThe successful candidate will be responsible for providing psychiatric care to...

  • Patient Service Advisor

    2 weeks ago

    Swindon, United Kingdom Reed Business Support Full time

    Do you have excellent customer service skills with a desire to exceed customer expectations, with a strong will to succeed? I am currently recruiting for a Patient Services Advisor to join a leading optical provider. The main focus of this role is to be the first point of contact for the patient or carer/relative. The role includes responding to incoming...

  • Patient Services Advisor

    2 weeks ago

    Swindon, United Kingdom Frankly Recruitment Full time

    **Our client works with the elderly or those unable to leave their homes to provide them with appointments to see a medical specialist. If you enjoy customer service and want a unique position, this could be for you!** **Salary**: £19,500 per annum **Hours**: Monday to Friday 8am - 6:00pm (1 in 5 Saturdays) 37.5 hours per week This is a great entry level...

  • Patient Liaison Officer

    3 weeks ago

    Swindon, United Kingdom Circle Health Group Full time

    **The Ridgeway Hospital** in Swindon **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to...

  • Acute Hospital Liaison Physician

    2 weeks ago

    Swindon, Swindon, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

    We are recruiting two consultant psychiatrists to work in our Acute Hospital Liaison Service in Swindon. The successful candidates will work with the Mental Health Liaison Team at the Great Western Hospital (GWH), providing assessments and treatments for patients with mental health needs.Key ResponsibilitiesAssess and treat patients with mental health needs...

  • Head of Service

    2 weeks ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    We are seeking to appoint two exceptional leaders to join our Integrated & Community care management team at the Great Western Hospitals NHS Foundation Trust. Now is a fantastic time to join our leadership team; especially if you are an individual with a strong commitment to driving innovation and inspiring the best in people. The Head of Service role in...

  • Patient Experience Clerk

    8 months ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    To develop and maintain an effective, friendly and professional clinic administration service for patients and staff, ensuring clinics are administered according to best practice with appropriate staffing levels and efficient use of resources. Working closely with the Outpatient Management team, continually improve service delivery liaising with key...

  • Patient Experience Clerk

    7 months ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Previous applicants need not apply. To develop and maintain an effective, friendly and professional clinic administration service for patients and staff, ensuring clinics are administered according to best practice with appropriate staffing levels and efficient use of resources. Working closely with the Outpatient Management team, continually improve...

  • Patient Safety Liason Assistant

    8 months ago

    Swindon, United Kingdom E-zec Medical Transport Services Ltd Full time

    **This is a Permanent role working Monday-Friday - 8 hours per day between operational hours of 09.00 and 19.00 - final rotas TBC.** We are looking for Patient Care Assistants to provide on hand support for all patients waiting for transport by assessing patient needs always ensuring safety and to be a point of contact for crews and hospital staff. In this...

  • Patient Experience Clerk

    7 months ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen in Outpatients to support develop and maintain an effective, friendly and professional clinic administration service for patients and staff, ensuring clinics are administered according to best practice with appropriate staffing levels and efficient use of resources. Working closely with the Outpatient Management team,...

  • Pals Administrator

    2 weeks ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Patient Advice Liaison (PALS) team. Every aim is to resolve concerns at the first point of contact, this will involve liaison with clinical staff/ trust staff with an overall aim to provide a satisfactory outcome for the patient. You will also be responsible for the booking of Interpreters for Patients and...

  • Patient-Centric Pharmacist Required

    4 weeks ago

    Swindon, Swindon, United Kingdom The Boots Company PLC Full time

    Job DescriptionAs a Community Pharmacist, you will be responsible for delivering expert care and advice to patients, building pharmacy capability among store teams, and conducting regular reviews to ensure customer and patient safety. You will work collaboratively with colleagues to provide a range of professional pharmacy services.

  • Patient Navigator Cancer Services

    7 months ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Fixed Term Contract - 12 months (Full or Part-Time Hours) An exciting new opportunity has arisen across cancer teams. We are looking for someone to help support and navigate patients, their families and carers through their cancer pathway to ensure patients receive the very best experience. The post is administrative, booking and liaising across departments...

  • Pals Administrator

    3 weeks ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Patient Advice Liaison (PALS) team. Every aim is to resolve concerns at the first point of contact, this will involve liaison with clinical staff/ trust staff with an overall aim to provide a satisfactory outcome for the patient. You will also be responsible for the booking of Interpreters for Patients and...

Head of Patient Advice and Liaison Service

9 months ago

Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

Ensure that the trust has an accessible Patient Advice Liaison Service which is highly visible and effective in providing advice, support information and signposting services to patients, service users, carers, and members of the public and trust staff. To provide a compassionate, efficient and effective complaints and concerns management service ensuring that local and national processes and policies are met with a comprehensive and timely manner. To facilitate accessible patient feedback across the whole patient journey including the Friends and Family Test (FFT) throughout the trust. To provide reports and present where necessary on the Trusts complaint handling process and patient feedback via the Integrated Performance Report (IPR) and any committee groups as requested.

To develop training opportunities with the Academy in relation to PALS/Complaint Handling with a view to heightening awareness across the Trust and to develop high standards of customer service.