Head of Patient Advice and Liaison Service

We are seeking to recruit an exceptional Band 7 Patient Advice and Liaison Service (PALs) and Complaints manager. To ensure that patients, carers and their families are listened to and that the Trust takes appropriate action to learn and implement change. To act as a resource of expertise and advice for all service users and clinical and non-clinical...

We are seeking to recruit an exceptional Band 7 Patient Advice and Liaison Service (PALs) and Complaints manager. A key role will be to manage systems and processes across the organisation to enable patients, families and their carers to provide feedback about their experience, including through the Friends and Family Test. The post holder will also be...

We are seeking to recruit an exceptional Band 7 Patient Advice and Liaison Service (PALs) and Complaints manager.

To develop and maintain an effective, friendly and professional clinic administration service for patients and staff, ensuring clinics are administered according to best practice with appropriate staffing levels and efficient use of resources. Working closely with the Outpatient Management team, continually improve service delivery liaising with key...

Job summary THIS POST IS AVAILABLE TO ALL APPLICANTS WHO CAN DEMONSTRATE RELEVANT PROFESSIONAL REGISTRATION, EDUCATION TO DEGREE LEVEL OR ABILITY TO DEMONSTRATE EQUIVALENT LEVEL OF KNOWLEDGE You will hold an appropriate professional registration (NMC, HCPC etc) , will have a strong proven clinical knowledge within mental health and demonstrate...

Fixed Term Contract - 12 months (Full or Part-Time Hours) An exciting new opportunity has arisen across cancer teams. We are looking for someone to help support and navigate patients, their families and carers through their cancer pathway to ensure patients receive the very best experience. The post is administrative, booking and liaising across departments...

THIS POST IS AVAILABLE TO ALL APPLICANTS WHO CAN DEMONSTRATE RELEVANT PROFESSIONAL REGISTRATION, EDUCATION TO DEGREE LEVEL OR ABILITY TO DEMONSTRATE EQUIVALENT LEVEL OF KNOWLEDGE You will hold an appropriate professional registration (NMC, HCPC etc) , will have a strong proven clinical knowledge within mental health and demonstrate ongoing professional...

Job summary Fixed Term Contract- 12 months (Full or Part-Time Hours) An exciting new opportunity has arisen across cancer teams. We are looking for someone to help support and navigate patients, their families and carers through their cancer pathway to ensure patients receive the very best experience. The post is administrative, booking and...

Track & chase diagnostic investigations for all patients on specific cancer pathways ensuring these are booked to meet timed pathway requirements. Ensure results are available for Outpatient appointments and MDTs. Proactively liaise with patients on cancer pathway to ensure they are aware of diagnostic pathway expediting investigations whilst meeting their...

**Patient Administrator** **Part Time - Permanent** **£21,742.50 pro rata plus benefits** **The Ridgeway Hospital** in Swindon **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

Work with service leads to ensure Referral to Treatment (RTT) performance targets are met and patients are booked in order of chronology or clinical necessity and in accordance with the Trusts Elective Access, Booking and Choice of Day policy and departmental Standard Operating Procedures. Check all patient demographics at clinic attendance, updating changes...

Hours; 15 per week Salary; £25,147 - £27,596 per annum pro rata An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology clinical specialist...

**Wanted - Customer Service Advisors! Temp to Perm role! £21,313 per annum** **The Best Connection **are recruiting for Customer Service Advisors in collaboration with well establish healthcare company, working in their brand new site. Easily accessible by public transport. Onsite Parking available. The role of Patient Services Advisor is to handle all...

**Wanted - Customer Service Advisors! Temp to Perm role! £21,313 per annum** **The Best Connection **are recruiting for Customer Service Advisors in collaboration with well establish healthcare company, working in their brand new site. This position is based in South Marston and is easily accessible by public transport. Parking is also available on...

**Hours; 15 per week** **Salary; £25,147 - £27,596 per annum pro rata** An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology clinical...

**Hours: 14.5 per week** **Fixed Term - 12 months** An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology clinical specialist nurses. The team...

A fantastic and exciting opportunity has arisen for a motivated, experienced and enthusiastic individual to work within the Insights and Learning team at the Great Western Hospital in Swindon as the Patient Safety Incident Investigator. You should have experience and understanding in all aspects of patient safety, human factors and incident investigation or...

Job summary We are looking for a Patient Safety & Governance Administrator to join the Surgery, Women & Children's (SWC) division to support the delivery of Clinical Governance. The Quality, Patient Safety & Governance Lead Administrator will provide an efficient and effective clerical and administrative support service to the Division in accordance...

Do you have a commitment to making a difference to women’s lives? Are you passionate about supporting women in a holistic, women centred, trauma-informed way to divert women away from the Criminal Justice System and to achieve long-term lasting change? Do you have a commitment to making a difference to women’s lives? Are you passionate about supporting...

This is a certified role in which you will be responsible for the pre-sale advice checking and sign off of Occupational Pension business for The Openwork Partnership, including schemes with Protected Benefits, SIPP and SSAS cases and Opt Outs. In addition to this, you will assess both Pension and Investment advice on a pre and post-sale basis. You will...