Patient Safety Liason Assistant

3 weeks ago


Swindon, United Kingdom E-zec Medical Transport Services Ltd Full time

**This is a Permanent role working Monday-Friday - 8 hours per day between operational hours of 09.00 and 19.00 - final rotas TBC.**

We are looking for Patient Care Assistants to provide on hand support for all patients waiting for transport by assessing patient needs always ensuring safety and to be a point of contact for crews and hospital staff. In this role you will be required to work collaboratively with the Patient Transport Liaison Officer (PTLO) to ensure the continued delivery of a timely and accurate service to all patients and customers - this will involve the effective use of resources and staffing available.

**What benefits can you expect?**
- Paid holiday entitlement
- NEST Pension contributions
- Apprenticeship learning opportunities for career development
- Monthly colleague recognition rewards
- Discounted high street benefits - Blue Light Card
- Work-based flexibility
- Access to our employee assistance programmes for wellbeing support
- Free uniform

**Key Responsibilities**
- To complete a Patient Hospital Support Assessment & Care Record for patients who can’t be transported within contractual times.
- Where the assessment outcome determines the need for escalation due to any risk to a patient, we prioritise with the greatest need and action is taken.
- Based on the assessment, where appropriate we provide nutrition in line with the patient’s needs until being transported to home or place of care.
- Facilitate collection of patients from wards to meet ambulances.
- Provide both Trust facilities management and Control advance noticed of definite and potential discharge activity for the day; providing a focal point and vital link between the hospital and the ambulance service.
- Enforce eligibility of patient to transport, thereby reducing unnecessary bookings and costs to both parties and freeing up resources where they are most needed.
- Ability to check mobility categories and pre-assess patients prior to discharge to reduce delays, unnecessary bookings and reducing costs.
- Reduce incorrect bookings/cancelled discharges.
- Inform and educate hospital staff about NEPTS, eligibility and KPIs.

**We are looking for?**
- Excellent interpersonal, influencing and communication skills.
- Customer service focus.
- Self-motivated, reliable and enthusiastic.
- Ability to work under pressure and to tight time scales.
- Logical, concise, innovative thinker.
- Flexible professional with a “can do and will do” attitude.
- Confident using a computer including Microsoft Office.



  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    A fantastic and exciting opportunity has arisen for a motivated, experienced and enthusiastic individual to work within the Insights and Learning team at the Great Western Hospital in Swindon as the Patient Safety Incident Investigator. You should have experience and understanding in all aspects of patient safety, human factors and incident investigation or...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    The Patient Safety Incident Investigator will support the Associate Director of Nursing Insights and Learning, provide senior leadership to the wider Insights and Learning team. The post holder will provide strategic leadership and oversight for training and awareness raising that on patient safety, human factors, and just and learning culture. The post...


  • Swindon, United Kingdom Ash Safety Full time

    Ash Safety is a company that specialises in providing equipment, servicing and training for confined space entry and rescue as well as for height and safety requirements. The company has built an excellent reputation for product knowledge and understanding so that it can offer the correct options to its clients. Ash safety is split into 5 divisions,...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Hours; 37.5 per week Fixed term for 12 months. An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, proactive individual to join our team of administration staff that support the oncology clinical specialist nurses. The team work...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Hours; 37.5 per week Fixed term for 12 months. An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, proactive individual to join our team of administration staff that support the oncology clinical specialist nurses. The team work...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Hours; 15 per week Salary; £25,147 - £27,596 per annum pro rata An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology clinical specialist...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    **Hours**: 14.5 per week Fixed Term - 12 months (would also consider an internal secondment) An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the...

  • Patient Advisor

    1 week ago


    Swindon, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: Swindon Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are...

  • Patient Befriender

    2 months ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    The Great Western Hospitals NHS Foundation Trust in Swindon is proud to have a team of highly skilled, kind and compassionate staff that deliver high quality care for our patients. The Trust provides acute services from the Great Western Hospital and community healthcare services across Swindon. We are an ambitious and progressive Foundation Trust, committed...

  • Patient Befriender

    1 week ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    The Great Western Hospitals NHS Foundation Trust in Swindon is proud to have a team of highly skilled, kind and compassionate staff that deliver high quality care for our patients. The Trust provides acute services from the Great Western Hospital and community healthcare services across Swindon. We are an ambitious and progressive Foundation Trust, committed...

  • Patient Befriender

    2 days ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    The Great Western Hospitals NHS Foundation Trust in Swindon is proud to have a team of highly skilled, kind and compassionate staff that deliver high quality care for our patients. The Trust provides acute services from the Great Western Hospital and community healthcare services across Swindon. We are an ambitious and progressive Foundation Trust, committed...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Hours; 22.5hrs per week Salary; £25,147 - £27,596 per annum pro rata An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the Haematology Clinical...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    **Hours; 15 per week** **Salary; £25,147 - £27,596 per annum pro rata** An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology clinical...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    **Hours: 14.5 per week** **Fixed Term - 12 months** An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology clinical specialist nurses. The team...

  • Patient Administrator

    2 months ago


    Swindon, United Kingdom TTM Healthcare Recruitment Full time

    **Patient Administrator - 12 month Fixed Term Contract - Swindon, Wiltshire** **TTM Healthcare** are currently recruiting for a **Patient Administrator **to join a **Endoscopy** team based in Swindon, Wiltshire for a full time 12 month Fixed Term Contract. The Unit is open Monday to Sunday and you will be working on a rotating Rota 37.5 hours per...


  • Swindon, United Kingdom Linnaeus Full time

    We are looking for a professional, motivated and enthusiastic individual to join our Internal Medicine team. Your role is instrumental in the running of our department in assisting the team which consists of 5 Medicine Vets and 4 Registered nurses. There is a lot of potential in this role to grow, use initiative and take on additional responsibilities...


  • Swindon, United Kingdom Linnaeus Full time

    We are looking for a professional, motivated and enthusiastic individual to join our Internal Medicine team. Your role is instrumental in the running of our department in assisting the team which consists of 5 Medicine Vets and 4 Registered nurses. There is a lot of potential in this role to grow, use initiative and take on additional responsibilities...


  • Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Hours: 14.5 per weekFixed Term - 12 monthsAn exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology clinical specialist nurses. The team work...


  • Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Hours: 14.5 per weekFixed Term - 12 months (would also consider an internal secondment)An exciting opportunity for a Band 4 position exists to join the existing Patient Pathway Facilitator (PPF) team, supporting cancer services. We are seeking a motivated, dynamic, proactive individual to join our team of administration staff that support the oncology...

  • Patient Coordinator

    2 weeks ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    **Previous applicants need not apply** 24 hours per week - 12 hour shifts, Days and nights An exciting opportunity has become available for an efficient and motivated person to join our team on the Delivery Suite and the ante/ post natal ward. The successful applicants must demonstrate good interpersonal and IT skills. Shift times include the following...