![Radius Payment Solutions](https://media.trabajo.org/img/noimg.jpg)
Credit Officer Apprenticeship
2 months ago
**Heard of us?**
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable **mobility**, **connectivity** and **technology** solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
**Job Purpose**
The role of Credit Officer is really important to us. You will be responsible for
We would love to welcome you to our Crewe HQ for the days you are in the office.
**Your responsibilities day to day will be**
- Daily contact via Telephone, SMS, E-mail, Payment links or Letter, in line with credit policy
- Keep accurate and complete records of all customer contact within Cruise / Sugar
- Escalation of accounts and issues as required
- Actively engage in relevant and appropriate opportunities for cross-department working to build relationships & share knowledge
- Use exposure to different areas of Credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result
**What do we expect of you?**
- Confident telephone manner and skills
- Be able to negotiate and resolve
- Ability to prioritise and adapt to meet key deadlines
**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
And of course, you will be compensated competitively along with bonus potential and a good range of core benefits
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