International Sales Coordinator

4 months ago

Aberlour, United Kingdom Walker's Shortbread Ltd Full time

A fantastic opportunity has become available in our International Sales team based in Aberlour on a permanent full time basis. We are recruiting for an International Sales Coordinator at an exciting time of organisational change, placing our people, culture and values at the heart of our daily operations and long-term ambitions.

You will use your knowledge and initiative to contribute to this evolving team, whilst putting your problem solving, attention to detail and analytical skills to the test. We are looking for you to have an interest in sales and an understanding of production and operations would also be an advantage.

This pivotal member of the Sales Support Team primarily provides administrative and sales support to the International Sales Managers. This is a customer-focused role within a fast-paced International Sales and Shipping department where tasks will vary from day to day.

**DUTIES AND RESPONSIBILITIES**

To provide administrative and sales assistance, including but not limited to:

- Communicate effectively with our customer base of international distributors and retailers.
- Keep all customer files and information up to date.
- First point of contact on behalf of International Sales Managers when they are travelling.
- Liaise with various internal departments to gather technical, production and despatch information and labelling advice when required.
- Co-ordinate meetings and appointments for International Sales Managers for online and in-market meetings.
- Attend customer meetings, compile customer meeting notes and market visit reports.
- Prepare various customer sales and packaging reports.
- Complete customer documentation requests manually or online.
- Compile and orchestrate customer mail and communication.
- Update price lists as required.
- Ensure customer receive samples requests on time.
- Analysis of sales figures to support the International Sales Managers.
- Provide the best level of service to our customers.
- Liaise with Marketing to ensure presentations and assets are ready on time to send to customers.

**SKILLS REQUIRED**
- Excellent written and verbal communications skills.
- Ability to prioritise workload and work to deadlines.
- Be willing to work proactively to meet our customers’ requirements.
- Work well as part of a team and individually.
- Experience of Microsoft Office, particularly Excel is essential.
- Experience working within a customer service or commercial environment will be an advantage.

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