International Shipping Coordinator

5 months ago

Aberlour, United Kingdom Walker's Shortbread Ltd Full time

We have an exciting opportunity to join the International Shipping team, based at our Aberlour House Head Office, processing international orders and preparing documentation for despatching goods.

**THE ROLE**
- Ensuring regular communication with Despatch to keep customers up to date regarding orders
- Processing invoices and customs documentation
- Regularly liaising with internal departments to ensure efficient transition of information and provide best level of service
- Maintain customer and product files
- Month end reporting

**THE INDIVIDUAL**
- Methodical approach with attention to detail
- Strong organisational skills and ability to manage multiple priorities
- Confidence in dealing with customers
- Excellent written & verbal communication skills
- Proficient in Microsoft Office, especially Excel

Previous experience in export/shipping would be preferred but is not essential as training will be given.

This is a permanent full time role, working 38 hours per week. Core hours are 8am - 4:30pm (M-Th) / 8am - 2:30pm (F) however there is flexibility around the start/finishing times.

**Benefits**;
25% employee discount when purchasing our product from our own shops
Auto-enrolment into our pension scheme after 3 months and Life Assurance
Generous holiday allowance which increases with length of service
Healthcare and Well-being benefits including access to our Employee Assistance Programme
Long Service Awards
Family/Maternity/Paternity leave
Cycle to work scheme
Christmas bonus and hamper

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