Programme Administrator

2 months ago

Birmingham, United Kingdom Birmingham City University Full time

**Location**:

- Birmingham, West Midlands**Salary**:

- £26,512 to £28,817 per annum- Permanent**Post Type**:

- Full Time**Release Date**:

- 17 May 2023**Closing Date**:

- 23.59 hours BST on Wednesday 31 May 2023**Reference**:

- 052023-246Delivery of our strategy ensures that new knowledge underpins our curriculum offerings to all students, powers innovative collaborations and partnerships with organisations of all types and delivers economic, cultural and societal impact regionally, nationally and globally.

The research ambitions of the University can be summarised by the phrase “Better; Bigger; Broader and Bolder”, signalling our intention to further improve research quality; grow the numbers of research-engaged staff and post-graduate research students; ensure excellent research underpins our entire academic portfolio and to do more research in collaboration with end-users to drive innovation; address real-world problems and deliver tangible impacts.

Postgraduate research students (PGRs) are an essential part of our research ambitions, adding new capacity to our research engine and contributing to our research ambitions, whilst studying for a research doctorate supervised by teams of faculty-based research-engaged academic staff.

The Doctoral Research College team is led by the DRC Manager and comprises a team of Doctoral Research College Officers and the DRC Administration Manager leading the Programme Administrators (DRC) team, all working in partnership with academic staff to support all aspects of PGR life and administering the systems and processes that underpin doctoral studies.

The Programme Administrator (Doctoral Research College) is a point of contact for the administration of all aspects of the PGR life-cycle from admission to award. The post holder will be responsible for a broad range of support activities including:
1. To provide high quality, efficient and effective administrative support for Postgraduate Research students;
2. Have responsibility for a wide range of course administration duties for PGR students, maintaining student records and providing services and support to PGR students and colleagues across the PGR student life-cycle from admission to completion / award in line with UKVI rules and regulations.

3. The support of the PG Certificate in Research Practice coursework submission; doctoral progression and monitoring; personal support arrangements; research fees and stipends, and general enquiry handling.

4. Support the administration of University-wide researcher development initiatives.

5. Have a working knowledge of the University’s regulations, policies relating to research degrees.
- Education to first degree level is desirable.
- A high level of literacy and numeracy
- Excellent IT skills including advanced knowledge of web based solution, word processing, spreadsheet and presentation software packages, preferably Microsoft Word, Excel, PowerPoint, SharePoint and Teams.
- Proficiency in the use of the SITS student record system is desirable.
- Experience of providing high quality customer service in a complex environment.
- Experience of a student-facing role in higher or further education is desirable.
- Experience of maintaining student or other complex records accurately.
- Experience of working successfully as part of a team.
- Ability to communicate clearly and in appropriate language with students and colleagues both orally and in writing.
- Ability to understand and explain complex regulations to students and colleagues.
- Ability to manage own time and workload.
- Excellent interpersonal skills with the ability to support, guide and inform as necessary.
- With around 24,000 students from 80 countries, Birmingham City University is a large and diverse place to study. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate staff, and focus on practical skills and professional relevance is producing some of the country’s most employable graduates._
- We put £270 million into the regional economy and support thousands of jobs in the area. We're investing £260 million in our estate, including a major expansion of our city-centre campus at Eastside, providing students with an enviable range of facilities. The Complete University Guide ranked us as a top 30 UK university for spending on facilities in 2015._
- Our staff and student community is defined by our core values, which outline who we are as a University and how we will work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity._
- We look forward to hearing from you._

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