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Programme Administrator

1 month ago

Birmingham, United Kingdom Brook Street Full time

**We're looking to recruit an experienced Administrator on a temporary basis for a 6 months to work within the education sector in Birmingham City Centre on a hybrid basis.**

**Hours**: Monday to Friday 9-5

**Pay Rate**: £12.56 per hour paid weekly each Friday

**Location**: Birmingham City Centre

**Length of Assignment**: 6 months

This role offers working from home minimum 2 days on site and 3 days WFH however, this can depend on business needs.

**Interview Information**: In person in the New Year to start shortly afterwards.

**THE ROLE**

To provide high quality, efficient and effective administrative support for students with responsibility for a wide range of programme administration duties, sharing responsibility for efficient and seamless delivery of student services across Faculties.
This will involve administration of a portfolio of courses and modules (postgraduate and undergraduate), maintaining student records and providing services and support to students and colleagues across the student lifecycle from clearing to completion.
- Provide excellent service to students and colleagues in support of the delivery of programmes of study.
- Undertakekey aspects of student administration, including but not limited to: enrolment, attendance monitoring, change of circumstance, module selection, coursework submission, personal support arrangements and general enquiry handling.
- Provide full administrative support to Exam Boards including liaising with external examiners
- Attend and support the Student Academic Board and other formal and informal meetings as required. Duties may include preparing and distributing papers, taking minutes, recording and following up action points and communicating actions and outcomes frommeetings.
- Contribute to the production of module guides, student handbooks and other publications as required, liaising with academic and administrative colleagues to agree content and presentation.
- Plan, manage and prioritise own workload to ensure that deadlines are met, anticipating problems with achievement of objectives and either seeking help or resolving issues in a timely manner.

**PERSON SPECIFICATION**
- Excellent IT skills including advanced knowledge of web based solution, word processing, spreadsheet and presentation software packages, preferably Microsoft Word, Excel and PowerPoint.
- Ability to manage own time and workload.
- Excellent interpersonal skills with the ability to support, guide and inform as necessary.
- Ability to manage own time and workload.
- Ability to communicate clearly and in appropriate language with students and colleagues
both orally and in writing.
- Education to first degree level is desirable.
- A high level of literacy and numeracy
- High attention to detail
- Ability prioritise workload when working independently and as part of a team.

If you you're by this role and would like to know more please reach out to the branch on.

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