Administrator - Health & Adult Social Services
4 weeks ago
**What's involved with this role**:
**Temporary Administrator - Health & Adult Social Services**
**Reference no: Redbridge RQ917196**
**Pay rate: £13.46 per hour PAYE**
**Role Length: This opening assignment is for 3 months** An experienced Administrator is required to join the administrative team that support Community Health and Social Care teams working as an integrated service alongside nursing, rehabilitation and social care staff. The team deals with patients and service users’ enquiries and support all staff with administrative tasks, working in a friendly and fast paced environment providing front line service to the local population. To deliver a person centred service, good customer service and effective working relationships. Key responsibilities:
- Respond and resolve enquiries and problems, judging when to pass complex queries on or involve others, in order to provide an effective service and clear advice to colleagues and customers.
- Deliver a range of customer services in support of existing systems or processes to an agreed standard or specification, to maximise service quality and continuity.
- Provide support to the function/service and be the first point of contact for service users/clients/members of the public/visitor.
- Use understanding of business support processes and systems to prepare reports and other materials using standard and some non-standard formats and software.
- Deliver a range of business services in support of existing systems or processes to an agreed standard or specification, to maximise service quality and continuity.
- Monitor budgets, report variances and highlight areas of potential overspend or concern.
- Follow established ordering procedures to ensure adequate resources are available to meet work requirements.
- Maintain financial, and/or stock records for reconciliation, and review data to contribute to resource planning.
- Undertake routine administrative tasks as required e.g. filing, photocopying, shredding, dealing with post.
- Arrange meetings and undertake the full range of minute-taking duties as required.
**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:
- Educated to GSCE standard or equivalent.
- NVQ Level 2 in Business Administration.
**Experience**:
- Minimum of 2 year’s administrative experience, and ideally within a public sector organisation.
**Skills**:
- Enthusiastic and friendly individual with good customer service skills.
- Effective IT skills - ability to use MS Office (or similar) systems to produce documents, presentations, reports etc and to input, retrieve and analyse data from IT systems.
- Ability to manage time, work to deadlines and prioritise work in an effective and productive manner.
- Ability to be flexible and respond to customer needs.
- Ability to understand relevant policies and procedures, as they affect the role, and the quality standards and outputs required in the job.
- Able to use own initiative and work with limited supervision while understanding the need to consult with line manager on occasions.
- Ability to communicate orally and in writing in a manner, which is clear, fluent, jargon-free and readily understood by the recipients.
- Strong IT skills using Microsoft packages or equivalent (e.g. G Suite).
**_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**
**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.
**Other preferable/desirable details to include on your CV, if applicable**:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.
**Job Ref: Redbridge RQ917196**
**Anticipated Length of Assignment**: Unless otherwis
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