Customer Service
3 days ago
**What will the apprentice be doing on site**: We have an opportunity for an apprentice to work within a worldwide renowned name in the construction industry, committed to working towards achieving lowering the carbon footprint by retrofitting properties, ensuring they become warm, safe and energy efficient. This role will provide an introduction to PAS 2030 and PAS 2035 retrofit processes that will be required in order to achieve Net Zero targets by 2050.
Working towards a Customer Service qualification, the apprentice will work as a Resident Liaison Officer, providing the main point of contact for local residents, creating an essential link between the company and the local community. The work of a resident Liaison Officer requires an understanding of the needs and concerns of the local residents, looking to act as first line of communication in helping to minimise the impact of works on local residents
No two days will be alike, and your role will include:
- Looking to build positive relationships with local
community residents and groups and organisations.
- Keeping local residents up to date with progression
reports.
- Providing written and verbal reports.
- Providing efficient communication between project
team and local residents.
- Attending local resident group meetings.
- Promoting the work of the team in a positive way.
- Increasing knowledge within the local community.
- Having a clear understanding of the contracts and set
requirements.
- Supervising any site visits from local resident
organisations.
- Key administrative tasks.
- Collating information.
- Involvement in production of local newsletters.
- Ensuring the highest level of customer service at all
times.
**The apprentice will need**: Full Driving License as the apprentice will be travelling between different sites across the county. A company vehicle may be provided.
Competency with Microsoft Packages - Word & Excel.
CSCS Card (support will be given by TrAC to achieve this.)
Minimum Maths and English Grade C/4 or equivalent.
Good team player.
Flexibility and adaptability.
Caring and trustworthy attitude.
Attention to detail.
Conscientious with good work ethic.
Prepared to travel between sites.
**Qualifications Required**: Minimum Grade D/3 Maths & English GCSE or equivalent.
CSCS Card - support will be given to achieve this before start of Apprenticeship.
**Relevant information about the site**: The role is across multiple sites so the ability to drive will be essential.
-
Customer Services Team Member
7 months ago
Maidstone, United Kingdom Civil Service Insurance Society Full timeAs a member of our customer services team you will be expected to: - Be capable of working collaboratively and flexibly with team members to ensure that business needs are met - Manage your responsibilities in a fast paced working environment - Give technical and administrative assistance to and communicate effectively with customers - Fulfil the demands...
-
Customer Service
7 months ago
Maidstone, United Kingdom Comet Marketing Solutions Full time**Responsibilities**: - Respond to customer inquiries in a timely manner. - Provide accurate information about products and services. - Identify customer needs and provide appropriate solutions. - Resolve customer complaints in a professional manner. - Maintain customer records and update account information as needed. - Provide feedback to management on...
-
Customer Service Supervisor
24 hours ago
Maidstone, United Kingdom Fileder Filter Systems Ltd Full timeService is paramount in any business for long-term success. Customer Service covers all aspects relating to the customer from enquiries/non-conformances, through to order processing and follow-up. The Customer Service Supervisor is charged with ensuring the customer service element work efficiently, accurately, effectively and are bonded as a SC role. The...
-
Customer Service Advisor
4 days ago
Maidstone, United Kingdom Harper & Guy Recruitment Solutions Full time**Our prestigious client is looking for 4 customer service advisors to join their expanding team!** **JOB PURPOSE**: To support customers in full issue resolution by utilising a combination of own customer service skills and knowledge, and liaison with internal and external stakeholders, whilst working within business agreed SOPs; to ensure customer...
-
Customer Service Representative
2 weeks ago
Maidstone, Kent, United Kingdom CV-Library Full timeCV-Library is seeking a Customer Service Representative to provide exceptional service to customers, handling bookings, invoicing and administration tasks in our Maidstone, Kent office.About the RoleThis is a permanent full-time position with a competitive basic salary of £28,000 and OTE up to £31,000. The ideal candidate will have previous experience in a...
-
Customer Service Coordinator
7 months ago
Maidstone, United Kingdom Fileder Filter Systems Full time**The Role** Based at the Fileder Head Office, a Customer Service Coordinator role is required to manage the complete order cycle to help build profitable and sustainable long-term relationships with customers ensuring the highest levels of customer satisfaction is achieved. Working closely with colleagues in a designated territory, the Customer Service...
-
Customer Service Advisor
2 days ago
Maidstone, United Kingdom Unipart Logistics Full timeYou will join us as a Customer Service Advisor and will liaise with customers on all aspects of the business of the organisation to ensure customer satisfaction and a high quality service are maintained at all times. **Customer Service Advisor Responsibilities**: - Ensure all enquiries and problems are answered promptly, investigated and resolved, within...
-
Customer Service Trainee
3 days ago
Maidstone, United Kingdom Reed Business Support Full timeI am working with a technology company based in Maidstone who are looking for a German speaker to join their client services team. The German speaking customer service trainee will join a well established hard working multi lingual team. The day to day duties of the German speaking Customer Service Trainee will include: - Verify customer identity for...
-
Customer Service Representative
2 months ago
Maidstone, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Maidstone, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries efficiently and effectively.Key Responsibilities:Provide accurate information regarding products and services.Resolve customer issues...
-
Customer Service Advisor
1 month ago
Maidstone, United Kingdom CV-Library Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Kent is currently looking for a number of Customer Service Advisors to join our friendly team and provide support to our Service Users. Our Client is the UK's...
-
Customer Service Specialist
2 months ago
Maidstone, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Maidstone, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service and assist customers with product selection.Operate...
-
Customer Service Supervisor
2 days ago
Maidstone, United Kingdom Reed Business Support Full timeI am working with a well-established family run organisation who are a specialist manufacturer supplying various industries throughout UK & Europe. They offer a 97% next day delivery service to customers whilst holding a high level of service to customers. The position for the customer service supervisor will be to ensure the customer service team work...
-
Customer Service Representative
3 days ago
Maidstone, Kent, United Kingdom Lipscomb Full timeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our growing aftersales contact centre at Lipscomb Cars in Maidstone. As an integral part of our team, you will play a crucial role in providing exceptional customer service and exceeding our customers' expectations.The successful candidate will have excellent...
-
Customer Service Administrator
2 weeks ago
Maidstone, Kent, United Kingdom CV-Library Full timeCustomer Service Role OverviewWe have an exciting opportunity for a Customer Service Administrator to join our dynamic and growing distribution company.As a key member of our team, you will be responsible for delivering exceptional customer support. If you have a passion for customer satisfaction and enjoy problem-solving, this could be the perfect role for...
-
Customer Service Advisor
3 weeks ago
Maidstone, United Kingdom Scania (Great Britain) Limited Full timeCompany description: Scania GB Job description: Customer Service Advisor - Maidstone Working Hours: 3 Weekly Rotation – Early Shift, Late Shift, Night Shift £28,000, plus an excellent benefits package, including: • In-house training provided to support career progression• 25 days holiday + public holidays which increases with...
-
Customer Service Advisor
1 day ago
Maidstone, United Kingdom People Solutions Group Limited Full timeWhat's in it for me? People Solutions are seeking Customer Service Advisors to join our prestigious client based in Maidstone working in a friendly team. This isnt a call centre position although there will be telephone based Customer Service it offers some variety. The salary is £21,154 and the hours are Monday to Friday 9am - 5pm no weekend work. The...
-
Customer Service Advisor
7 months ago
Maidstone, United Kingdom Wilmoths Full timeAs a Customer Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle...
-
Customer Service Representative
2 weeks ago
Maidstone, Kent, United Kingdom Lipscomb Full timeJob Title: Customer Service RepresentativeAt Lipscomb Cars, we are seeking a highly skilled Customer Service Representative to join our aftersales contact centre team. Based in our state-of-the-art Maidstone dealership, this role involves liaising with potential and current customers for routine service, maintenance, or repair bookings.Your primary...
-
Customer Service Consultant
2 days ago
Maidstone, United Kingdom Insight Select Ltd Full time**Customer Service Consultant** **£24,000 - £27,000** **Maidstone, Kent** My client, a fantastic company based on the outskirts of Maidstone, are seeking a Customer Service Consultant to join their team on a permanent basis. **Duties**: - Maintaining customer service records - Being the first point of contact for any customer queries and dealing with any...
-
Customer Service Advisor
7 months ago
Maidstone, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: Marshall Hyundai Maidstone** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: up to £29000 Basic plus OTE up to £36,000 (site dependent)** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing...