Switchboard/helpdesk Operator

Helpdesk Operative In this role as a Helpdesk Operative, you will manage requests coming through to the helpdesk, ensuring that these are dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log information onto the database, as well as assign relevant employers to each request. You will produce reports???...

**Job Description**: **Contract Type**: Permanent **Hours**: 27 hours week **Salary**: £14,637.87-£22,460.99 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ Helpdesk Operative In this role as a Helpdesk Operative, you will manage requests coming through to the helpdesk, ensuring that these are dealt with...

**Contract Type**: Permanent **Hours**: 22.5 hours per week **Shift Pattern**: Fri 15.00-23.00, Sat and Sun 10.00-18.00 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ **Salary**:£19,134.50- £20,409.06 In this role as a Switchboard/Helpdesk Supervisor, you will help manage the department by ensuring all staff...

**Contract Type**: Permanent **Hours**: 1 hour week **Salary**: £9.50 **Location**: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with within target times. You will answer calls within an...

**Role objectives** - Working as part of a team you will be a central point of contact for Estates in receiving, allocating and completion of both Planned and Reactive jobs, ensuring SLA & KPI are met. Your role will be to take full ownership of each request and know how to come up with the best solution in a fast paced environment. Your excellent...

**Job objectives and responsibilities** Overview of our business - **Mitie** is a UK-based facilities management and technical services company (revenue c.£3.4bn). We are one of the UK's 250 largest public companies. - **Mitie /Communities** (revenue £400m) is one of the four major business divisions within Mitie, alongside Technical Services, Business...

**Job description** Protocol are looking to recruit a part time customer service advisor on a temporary basis in the Dudley area. This role will require a Enahnced DBS! **Salary**: £10.00 - £12.00 **Duties.** - Working as a member of the customer service team, to maintain an up to date awareness of all college activities and events to ensure that all...

**IT Technician Apprentice** Location: Dudley, West Midlands Contract: Fixed-term (Duration: 2-3 years) Hours: Full-time, 40 hours per week Pay rate: £10.47 per hour The Black Country Living Museum is seeking a tech-savvy individual interested in IT to join the team, whilst also working towards a relevant qualification. As an IT Apprentice, you'll have the...

Role : 2nd Line Support Engineer ️ Location : Dudley Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users,...

Role : 2nd Line Support Engineer ️ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving...

Role : 2nd Line Support Engineer ️ Location : Dudley Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users,...

Business Analyst - Stourbridge - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the...