Administrator

2 months ago


Wallasey, United Kingdom KHAN'S D.I.Y LIMITED Full time

**PURPOSE**

Work collectively with colleagues across Children’s Services to ensure Children’s Services is making Wirral great for children, young people and their families and to promote an ethos of a high level of customer service to all key stakeholders, partners and clients. Provide efficient administrative support and be responsible for, in accordance with corporate policies, administrations of financial reporting, collation of information, communications and auditing procedures in support of the delivery of statutory requirements across the service.

**MAIN DUTIES AND RESPONSIBILITIES**
- Responsible for the development, operation and delivery of comprehensive administration support across the service, ensuring deadlines are met and tasks are completed to a high standard, inclusive of minute taking.
- Minute take events and meetings, incorporating previous minutes (where relevant within SFEF principles, and to support inputting into plans/ identify red, amber and green cases). In addition, sending invites, preparing and inputting into agendas and associated papers, booking and setting up relevant rooms, circulating minutes and coordinating refreshments, and progressing follow up actions. Ensuring that all minutes of meetings are completed and distributed in line with relevant policies and procedures.
- Responsible for developing and updating electronic and paper systems for filing of stored data.
- Take a lead role in data capture and reporting.
- Provide informal, on the job, training, professional support and guidance to administrative staff across the service.
- Assist in the development of the administration staff key skills and abilities through sharing expertise and knowledge with others. Recognising own strengths and areas of expertise and use these to advise and support others.
- Support in maintaining accurate financial records to aid service management financial planning, forecasting and expenditure.

**DESIRABLE KNOWLEDGE, EXPERIENCE AND SKILLS**
- Advanced qualifications, for example IT, databases and software. NVQ Level 2/3 Business Administration / Customer Care or equivalent training/qualification in administration, finance and budget management.
- Knowledge of Local Authority Financial Procedures.
- Knowledge of children’s services policy and procedures.
- Knowledge of services available to children and young people.
- Ability to assist in the production of statistical information.
- Knowledge of Health and Safety at work principles.
- Supervision of staff
- Working with a range of internal and external partners.
- Awareness of operational issues and pressures.
- Auditing procedures
- Setting up and maintaining manual and computerised systems for example via Excel spreadsheets, Access, Word, PowerPoint and other generally used Microsoft Office products.
- Experience of customer care and the importance of this.
- Good understanding of Data Protection and Information Sharing Protocol.

**Job Types**: Full-time, Temp to perm
Contract length: 6 months

**Salary**: £12.00-£13.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- Customer service 5 years (required)
- Administrative experience 5 years (required)

**Language**:

- English (required)

Work Location: One location

Reference ID: RQ937438


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