Customer Service Advisor- Hybrid

3 weeks ago


Leicestershire, United Kingdom Pertemps Leicester Full time

Job Role: Customer Service Advisor
- Hybrid
Location: Leicester

**Salary**: £19,305
Full Time, Perm
Hours: 8-4.30 Monday
- Friday
**The Company**
Are you a bubbly, Confident person with the ability to build rapport with anyone you talk to? Well due to Company growth my client is hiring for Customer Service Advisors to join their thriving business on a full-time basis.
The role is Currently Hybrid with the option to work from home after this following a succesful passing of training.
- Customer service experience (telephone)
- Strong attention to detail
- Experience working with Microsoft Office Programmes (PowerPoint, Word & Excel)
- Be able to work methodically
- Be assertive with a natural problem-solving instinct
- Experience of complaint handling

**Key duties and responsibilities**:

- Handling high-volume calls
- Taking ownership of our customer requirements
- Create, amend, and confirm customer orders
- Complete all customer order details accurately
- Professionally liaise with internal and external colleagues
- Ensure a consistent level of Customer Service is maintained



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