CRM Assistant

3 weeks ago

Bolton, United Kingdom ao.com Full time

**About The Role**:
You’ll be working across the full customer lifecycle and will cover customer acquisition, retention, and reactivation to ultimately drive customer loyalty and lifetime value.

You will join an ambitious and talented in-house CRM team of more than 10 people who are passionate about all things CRM.

**Here's What You Can Expect To Be Doing**:

- Managing the feedback and sign-off process on creative designs and copy from Trade Marketing and Manufacturer contacts.

**A Few Things About You**:

- Managing the feedback and sign-off process on creative designs and copy from Trade Marketing and Manufacturer contacts.

**A Bit About Us**:

- A passion for Marketing and all things CRM
- Comfortable analysing and using data to guide decision making
- Ability to work with a range of stakeholders
- Strong organisational skills

**Why Choose AO?**:
Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

**Our Benefits**:
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.
- 25 days holiday (Excluding Bank Holidays)
- At least 5% contribution pension scheme*
- Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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