![Fresh Perspective Resourcing Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
Are you ready to champion an innovative and award-winning company?
Do you put your customer needs at the top of your priority list?
We’re looking for an amazing Customer Service Representative to shout from the rooftops
Could this be you?
**As a Customer Service Representative, your responsibilities will include**:
- Managing the customer experience whilst preserving the company’s reputation
- Maintain quality standards at all times whilst following GDPR/data protection rules
- Provide technical advice & support to customers ensuring high levels of competence
- Responding to all enquires promptly & ensuring that queries are dealt with on the day
- Take ownership of challenges and queries and respond politely and professionally
- Accurately collect & record details at all times through auditing and check point reviews
**We are looking for a Customer Service Representative with the following skills and experience**:
- Experience in a similar customer service representative and/or sales office environment
- The ability to liaise with stakeholders & hold discussions on a senior level (directors/board members)
- Proficient in MS Office - Word, Excel, PowerPoint & Outlook
- Able to work practically and methodically with top-class problem-solving skills
- A first-rate quick thinker with the capability to keep calm under pressure
- A self-starter with huge amount of passion for customer services
**In return, the successful Customer Service Representative will receive a salary of £21,500 - £26,500 plus the following benefits**
- 25 Days hols plus Bank holidays
- 5% pension employer contribution
- Life insurance - 4 x Salary
- Hybrid working
- Early finish on a Friday
- Employee Assistance Programme (EAP)
**Salary**: £21,500.00-£26,500.00 per year
**Benefits**:
- Company pension
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 26/06/2023
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