Customer Service Associate
3 months ago
**Position: Customer Service Representative**
Do you want a career opportunity or a job?
Would like to join a winning team?
Scorpion Automotive are specialists in making driving a vehicle more secure, safer,
and more sustainable.
Since 2018 Scorpion has grown from a £4M to a £16M business.
Looks like we are doing something right, would you agree?
But is there room to grow further?
Well, today there are 1.5 billion vehicles on the planet.
We only have a fraction of that, so that’s at least another 1.4 billion to go.
Big enough opportunity?
**The Opportunity**
We’re looking for several professional people to allow us to build upon and
improve the strength and depth of our Customer service/Sales team.
Whether they be individuals, organisations or manufacturers, you
will 'sell’ our range of subscription packages in return for the exceptional reward you
would expect for exceptional performance, while also handling a wide range of day-day customer queries.
Principally in the UK, we do have new operations opening outside the UK and
plans to grow overseas in a secure and sustainable manner.
**The Mission**
In simple terms, using your skills as directed to:
- Grow our active user base, optimising volume and ARPU.
- Develop a sound knowledge of the products and services offered by Scorpion Automotive.
**What we’re looking for**:
Demonstrable skills in one or more of the following:
- Prospecting
- Qualifying
- Negotiating
- Objection Handling
- The ability to prepare, plan and execute that plan.
- A resilient character
- Numeracy and literacy under pressure
**Salary**: £22,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Chorley: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- Spanish (preferred)
Work Location: In person
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