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Assistant Energy Officer/project Assistant
3 weeks ago
We are looking for Assistant Energy Officers/Project Assistants to work with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall.
Are you a people person, who is enthusiastic about supporting residents to improve their circumstances? If you are interested in making a difference in your community and looking for a way to use your people and administrative skills in a role that has a real impact, then our Assistant Energy Officer role is for you.
**Our Assistant Energy Officers**:
- Are committed to helping people
- Have an approachable outlook and ability to communicate with people of all backgrounds
- Are flexible and take a collaborative approach to teamwork, and
- Are prepared to learn new skills around fuel poverty and domestic energy efficiency.
- Have a passion to work addressing the big issues in Cornwall of social justice and responding to the impacts of the climate and ecological emergencies.
If you want to work with a team of like-minded people, committed to making a difference within our communities, and in a supportive working environment, please make contact.
**Essential Skills and experience**
- Working in a customer service environment.
- Ability to work well under pressure and manage time effectively.
- Supporting multiple colleagues to meet agreed deadlines and targets.
- Providing information accessibly in person, on the phone and by other online channels.
**Qualifications & knowledge**
- Minimum of 5 GCSE grades 9 to 4 (A*to C equivalent) including literacy and numeracy, or substantial work experience.
- Desirable: Administration or customer care qualifications / training.
**The Important Details**:
**Contract**: Full time role, but we are open to part time arrangements with the right individuals.
**Duration**: Initially, a fixed term contract (3-month probationary period) but open to making a permanent role, dependent on project funding.
**Location**: At the Community Energy Plus office in Truro, although a mix of office
**Salary**: £22,956 per year, pro-rata depending on the number of hours worked
**Start Date**: As Soon As Possible
Pay: £22,956.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Truro, TR4 9NY: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please tell us about your experience of working in a customer service environment.
- Do you have knowledge of energy efficiency or home improvement projects?
- Do you have knowledge of the welfare benefit system?
- Are you confident in providing information accessibly in person, on the phone and by other media?
**Education**:
- GCSE or equivalent (preferred)
Work Location: Hybrid remote in Truro, TR4 9NY
Reference ID: AEAPA-CEP240424
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