Successfactors Process Implementation Lead

2 weeks ago

London, United Kingdom HPR Talent Full time

**Contract: 11 months**

Our FTSE listed Client is in the midst of implementing SuccessFactors globally and is currently seeking three talented implementation process leads to ensure that the system is fit for purpose and the future we therefore require available within a month individuals with deep expertise both in the project management implementation of SuccessFactors AND practical functional experience in one of the following core areas of HR:

- **Learning & Development**:

- **Compensation & Benefits**:

- **Performance Management and Succession Planning (Talent Management)**

These roles will lead the development and implementation of one of the core functional module of the new global HR system (SuccessFactors) as listed above.

**The role**:

- Leading the design of best practice new processes for the SuccessFactors modules, following the direction of the allocated Global Process Owner (GPO)
- Working with key stakeholders across the business globally to ensure understanding of and support for the future process
- To support the successful implementation of these new processes and technologies into the business to realise target benefits for the key audiences

**Service & Process Design**:

- Understanding of current state processes, policies and business rules
- Designing the end-state processes, policies and business rules (keeping to the solution “vanilla” / best-practice process)
- Gather additional functional requirements (including reports definition)
- Developing workarounds or process alternatives when original requirements cannot be met
- Confirming the non-functional requirements of the future solution
- Identify and document proposed policy & process changes and additions required to make the to-be design vanilla

**Stakeholder Management**:

- Identify and engage stakeholder groups to support design/ review/ sign off
- Hold workshops with relevant stakeholders to agree design/ review/ sign off
- Ensure the GPO review and sign off for all major design decisions
- Manage relationships effectively with key internal and external stakeholders to ensure
- successful delivery

**System Development**:

- Development and documentation of a set of end-to-end business scenarios and all associated testing scripts - ensuring these are traceable to business requirements.
- Identification and co-ordination of user resources to execute UAT

**Implementation**:

- Support the Training Manager to identify, plan and implement people, process, policy and organisation change required for successful implementation
- Support the Training Manager to produce a change & impact analysis based on the agreed design and proposed policy & process changes and additions
- To work with key stakeholders across the business to ensure ongoing alignment to proposed changes, understanding and ownership of change impacts.
- Contribute to operations manuals and training materials as required.
- To design, plan and implement appropriate post Go-Live Support mechanisms and ensure successful handover to BAU.

**Project Management**:

- Creating detailed project plans to achieve all activities and deliverables in line with programme standards.
- Manage delivery of activities vs plan
- Providing weekly status reports in line with programme standards.
- Ensure integration and dependency management with other business design workstreams
- Managing all risks, issues, actions and dependencies in line with programme standards, escalating as appropriate for resolution

**Team Contribution**:

- Support and role model effective team-working and collaborative behaviours with all members of the team and the wider business.

**The person**:

- Degree educated, or equivalent
- Deep understanding of specific HR processes and policies in the specific functional area -compensation management, pay review processes and bonus processes OR Performance Management and Succession Planning OR Learning & Development
- The ability to be open minded and have a progressive attitude towards improvement in future solutions and ways of working
- Previously been a part of delivering a SuccessFactors / Workday or Oracle implementation from a functional perspective
- A credible and respected advocate of future best practice and service improvement
- Excellent Stakeholder management skills: o the ability to gather, understand and assimilate the needs and opinions of a wide range of stakeholders
- The ability to facilitate diverse groups and influence and persuade stakeholders to converge and agree on common future process and policy
- Ability to work in a fast paced project environment, with challenging deadlines that must be met and competing demands on one's time.
- Introducing change is never easy, so a high level of personal resilience and a "never give up" attitude is required

**Systems Skills**
- Use of Microsoft Office - Word, Excel, PowerPoint
- Understanding of enabling HR technology and processes
- Understanding of Project management methods and t

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