Solution Manager Successfactors

1 month ago

London, Greater London, United Kingdom Philip Morris International Full time

At PMI, we've chosen to do something incredibleWe're totally redefining our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity.

So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.

IT at PMIPMI's journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation.

Such a shift creates an abundance of unique and progressive IT projects to match all levels of skills and ambitions.

You'll feel like you're working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business.

You'll get a chance to work with innovative technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management).

Our environment is fast-paced and highly collaborative.

If you want the freedom to find new ways to connect with consumers, there's no better place to progress your career.


Your 'day to day':

  • Engaging with senior stakeholders to understand business evolution and design the HR IT solutions roadmap.
  • Leading and governing the portfolio of IT solutions incl SuccessFactors Employee Central under your responsibility to ensure functional and technical evolution of these solutions as well as compliance to PMI guidelines.
  • Provide each solution as a self-service, friction-less and easy to consume service supporting key HR processes.
  • Set up specific objective, supervise operational metrics of usage and availability in order to initiate actions to improve solution adoption.
  • Leading a diverse and distributed team of managers and subject matter specialists, finding ways to optimize project approach and execution methodologies, improving team collaboration.
  • In charge of the communication, regularly reporting progress to partners and ensuring that related documents are complete and up-to-date.
  • Initiate and drive IT projects within agreed scope, timing, budget and resources
  • Apply project, change and service management frameworks (incl. agile frameworks)
  • Drive communication and co-ordination and provide status/progress reporting
  • Manage project risks and issuesWho we're looking for
  • Strong, technical experience with SuccessFactors Employee Central
  • Confirmed experience in leading and delivering large and sophisticated IT solutions and programs for high-pace global transformations within P&C domain (SAP SuccessFactors Employee Central implementation experience required)
  • Seasoned experience of product management, Agile delivery tools and methodologies (e.g. SAFE).
  • Strong sense of accountability in driving results and decision-making.
  • A collaborative approach, comfortable in dealing with all types of external and internal partners with a consumer-centric mindset.
  • Passion for continuous learning in a changing environment.
  • Expertise in the setup and management of distributed teams and in motivating project teams and/or indirect team members.
  • Demonstrated ability to communicate, present and influence credibly and effectively within the organization.
  • Outspoken team leader able to bring the best out of team members coupled with a creative thinking.

What's in it for you?There are many IT Organizations out there, so why should you join ours? We believe PMI IT's true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress.

We are a people first organisation committed to providing you with first-class employee journey.

Here's a glimpse of what's in it for you upon joining us:

  • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and hybrid working options to ensure you have the best work-life balance possible.

Learning & Development:
Your growth is a priority.

Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and intuition for business.

The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond.

Inclusion & Diversity:
Our differences - much more than our similarities - generate the innovation we are looking for.

We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive.

Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you. Together, let's deliver a smoke free future.#LI-Hybrid

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