Digital Learning Lead

1 week ago


Edinburgh, United Kingdom M&G plc Full time

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Digital Learning Lead

Global People Development (GPD) is a high performing HR Centre of Expertise with a relentless pursuit for developing prioritised, business driven people capabilities - whilst delivering an exceptional learner experience.

Our guiding principles are to:

- Show up by demonstrating our expertise and experience. Challenge and have a valued point of view.
- Deliver exceptional learner experiences.
- Collaborate with HR and the business - aligning our work with business and HR strategic priorities. Create handshakes not handoffs.
- Seek out and use external thought leadership, data and customer feedback to drive continuous improvement and future performance.
- Adopt agile working practices, focusing on delivery at pace.

Key Responsibilities:

- Drive a learning culture, developing and implementing a digital learning strategy that delivers an exceptional colleague learner experience.
- Connect digital learning with M&G and Global People Development (GPD) strategic priorities.
- Manage and optimise systems (including Workday Learning, SharePoint, Microsoft Teams) and processes.
- Select and optimise external partners.
- Source, produce and use data to generate insights and recommendations to drive future performance and continuous improvement.
- Create compelling digital learning campaigns for multi-level and global audiences that curate ‘best of’ internal and external learning collaterals, implementing learner journeys that deliver an exceptional learner experience and business impact.

Key Knowledge, Skills & Experience:

- Experience and knowledge of developing and implementing a digital learning strategy.
- Developed and managed strategic and operational digital learning initiatives, within international businesses.
- Highly collaborative and autonomous working style with a clear focus on delivering outcomes.
- A proven track record of designing, delivering and evaluating innovative digital learning solutions.
- Able to create and align digital learning strategy to business success.
- Demonstrable experience of influencing and reporting to senior stakeholders.
- Strong verbal and written communication skills. Able to tailor individual and high-volume communications to all levels within the organisation.
- Technical experience of optimising internal communication channels, digital learning platforms and learning management systems to deliver an exceptional learner experience.
- Managed external digital learning partner relationships, optimising procured contracts and demonstrating return on investment.

Recruiter: Martyn Jack

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.



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