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Head Housekeeper

4 months ago

Isles of Scilly, United Kingdom St Austell Brewery Full time

The Isles of Scilly is a subtropical paradise. Nestled on St Mary’s, the largest of the islands, The Atlantic provides the perfect base for exploring all that this magical archipelago has to offer.

Working at this scenic inn offers the chance to discover a unique way of life with unrivalled views over the harbour. Pristine sandy beaches and turquoise bathing waters are all a mere stone’s throw away.

We’re looking for a Head Housekeeper to lead our close-knit team. You’ll ensure our rooms are always looking their best, setting high standards with an enthusiasm for delivering experiences that delight.

**About you**:

- Taking the helm of a close-knit team, you’ll ensure everyone works together smoothly and efficiently.
- You set high standards for the appearance of our rooms, making every first impression count for experiences that delight our guests from the get-go.
- You’re a natural leader, communicating with your team and delegating to hit your targets.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- You have a keen eye for detail and know cleaning and hygiene standards like the back of your hand.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You’ll form close ties with the Management Team and take pride in carrying out your work, setting a glowing example for others.
- Peak season can get pretty busy, but you thrive when working under pressure.
- Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.

**What we offer in return**:

- 30% off food and drink in our pubs.
- 50% off overnight stays in our pubs.
- A free two-night stay in our pubs every year.
- Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
- Cycle to work scheme on select roles.
- Learning and development opportunities.
- Career progression.
- Free food on shift.
- Family-friendly policies.
- Flexible working.
- Paid time off to volunteer for charity.

**Additional info**:
INDFOH