Deputy Head Housekeeper

2 days ago


West of England, United Kingdom De Vere Full time
Deputy Head Housekeeper Job Description

We are seeking a highly skilled and experienced Deputy Head Housekeeper to join our team at De Vere Tortworth Court, a stunning 201-bedroom hotel in South Gloucestershire.

Key Responsibilities:
  • Work with the Executive Head Housekeeper to set, monitor, and maintain the highest level of housekeeping and guest service standards.
  • Deputise for the Head Housekeeper as required in all aspects of supervising the team and regulating housekeeping costs.
  • Lead by example, fostering a culture of warmth and creating a sense of belonging among colleagues.
  • Develop and implement effective strategies to maximise room division profitability.
Requirements:
  • Previous experience in hotels, ideally in a similar role and in a similar-sized property.
  • Ability to deliver a consistent level of service under pressure, with a keen eye for detail.
  • IT literacy and previous experience with Opera and Fourth Hospitality systems.
  • Awareness of relevant legislation, including health and safety, COSSHH, environmental health, and fire precautions.
  • Strong communication skills and ability to motivate and inspire colleagues.
  • Well-organised with good time management skills and ability to prioritise tasks.
Benefits:
  • Competitive salary of £26,500 per annum.
  • Free live-in accommodation.
  • Free meals on duty in our colleague dining facilities.
  • Complimentary use of the Leisure Club facilities.
  • Extra paid day off for your birthday.
  • Annual complimentary 2-night stay with dinner in a De Vere property.
  • £50 colleague rates for overnight stays at De Vere properties.
  • 31 days holiday per year, increasing annually up to 33 days.
  • Venue closure over the Christmas period.
  • Access to our Exclusively Yours Benefits portal.
  • Excellent career progression opportunities.
  • Employee Assistance Programme, Hospitality Action.
  • Wagestream financial wellbeing platform.
  • Monthly colleague recognition programme, You Are De Vere.
  • Supportive team with regular team appreciation events.
  • Company Life Assurance scheme.


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