Executive Administrator

3 weeks ago

Skelmersdale, United Kingdom Birchwood Centre Full time

Birchwood is a national award-winning charity within the homeless, housing and mental health sector.

We are an evolving, dynamic and fast paced charity with a strong community presence in the West Lancashire borough.

Our mission is to prevent homelessness and social isolation by empowering individuals to make positive and informed choices about their future lives. We do this by providing a range of housing related support services including supported accommodation, mediation, independent living support, and development to young people and adults experiencing difficulties with their mental health and well-being.

Due to continued growth an exciting opportunity has arisen to join Birchwood as an Executive Assistant based at our head office in Skelmersdale.

What you will get:

- Salary of £25,000 p.a.
- 22 days holiday plus bank holidays with the option to buy more.
- Your birthday off
- Retail discounts
- Pension scheme
- Free onsite parking
- Work that directly impacts on improving lives for those who are homeless, suffer from mental illness and helping a highly deprived community with addressing food poverty and creating opportunities for more fulfilling lives.

**Job Summary**

As an Executive Assistant to the CEO, you will be responsible for providing comprehensive support to the CEO in managing their professional tasks. You will assist the CEO in maintaining their daily calendar, projects, and ensuring that all administrative tasks are completed efficiently and effectively. The successful applicant must have excellent IT and communication skills, be hard-working and punctual. The job will entail working closely with the CEO and Operations Manager. To ensure Birchwood staff, Birchwood management team, outside agencies and local authorities receive a professional service.

**Key Responsibilities**
- Strong communication skills, with the ability to interact with people at all levels, both internally and externally
- Excellent writing skills, with the ability to create and edit various business documents
- Strong problem-solving skills, with the ability to think creatively and proactively to find solutions
- High level of discretion and confidentiality.
- A generally positive attitude to your role and responsibilities
- To provide admin support to Birchwood Services and support teams assisting with typing, PO’s, finance, minute taking, HR support, filing of information, and other such duties to provide effective business support.
- To receive visitors and provide a telephone service in a manner which promotes a professional image of Birchwood and its services.
- Meet Birchwood service standards in all customer care areas.
- Write formal letters and other correspondence as required.
- Ensure that duties are carried out in accordance with Health and Safety procedures.
- Assist with the ordering, control and distribution of stationary and cleaning supplies within the office.
- To input data and update the computer system as required.
- Any other duties as assigned and deemed commensurate with the grade and overall responsibility of the post.

**Core Skills and Requirements**
- Excellent IT skills
- Good organisational skills
- Strong communication skills
- A positive ‘can do’ attitude
- Good telephone manner
- Commitment to delivering excellent customer services
- Good level of written English
- Ability to take ownership and empower others accordingly.
- Professional, friendly, honest and open approach with the ability to work effectively and in partnership with others both internally and externally
- Contributes to company policies

**General (applies to all roles at Birchwood Charity)**

1. To abide by the relevant Codes of Professional Practice.

2. To comply with the obligation of confidentiality to a person’s identifiable information. The Data Protection Act 1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by the Birchwood Centre to uphold the principles of the Act.

5. All employees are required by Section 7 of the Health and Safety at Work Act (1974) to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

6. All staff employed by centre must adhere to the standards of record keeping outlined in policy and guidance documents.

7. Undertake appropriate Induction and any Mandatory training.

8. It is incumbent on the post holder to continually update his/her professional awareness and carry out other duties deemed appropriate to the band of the post.

9. The postholder is required to take all reasonable measures in relation to their health and well-being.

10. The postholder is required to adhere to the centres’ procedures in relation to Equality and Diversity, including the organisation code of ethics.

11. Staff must be aware of and comply with Safeguarding Policies and Procedures for both adults and children in order to promote safeguarding

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