Customer Service Coordinator

6 months ago


Liverpool, United Kingdom Millbrook Healthcare Group Ltd Full time

Job Advert

At Livity Life, part of Millbrook Healthcare Group, we’re leading the Technology Enabled Care (TEC) revolution. Using the most innovative technology and cutting-edge digital tools. We deliver a transformational service that challenges norms and delivers the very best care experience.

We have an exciting opportunity for a **Customer Service Coordinator **to join the team within our Liverpool Technology Enabled Care (TEC) Service Centre based in Garston. This is an excellent opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. Millbrook Healthcare Group work in partnership with the local authority to supply TEC solutions to support people in their day-to-day life. This TEC service provides the assessment of service users’ care technology needs all the way through to the installation, maintenance and review of technology equipment.

**About the role**:

- Assist and manage incoming calls and answering any customer queries
- Coordinating equipment orders to be delivered, installed and collected
- Order analysis by checking, identifying and reporting any errors made via online orders
- General administration that supports daily activities and duties
- You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained
- Working with people experiencing different vulnerabilities.

**What are we looking for?**
- Experience in a similar, busy and fast paced customer service environment
- Relevant telephone-based customer service experience is preferred
- Good attention to detail and accuracy
- Previous experience of administration, order processing and scheduling of workloads
- Previous stock management experience would be advantageous but is not essential
- Competent IT skills with Microsoft Office programmes and ability to learn new systems

**What can we offer you?**
- £25,352.70 per annum
- Monday to Friday 40 hours
- Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
- Company Pension Scheme
- Life Assurance
- A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets

Our ambition at Millbrook Healthcare Group is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

**C**are and respect for our colleagues and service users

**A**ccountable and proud

**R**eady to learn and grow

**E**nhance our service users’ lives

**S**ocially responsible, ethical and transparent



  • Liverpool, United Kingdom The Pet Vet Full time

    Job Advert We’re on the lookout for a Customer Experience Coordinator to join us at Liverpool! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. **What we’re looking for**: We're looking for a customer service superstar who can help to...


  • Liverpool, United Kingdom Sime Darby Oils Liverpool Refinery Full time

    **Position Summary** Customer Service is located in the main production office with the other main departments that you will be working alongside. Our team size is currently five Coordinators working between Packed and Bulk customer services of which all report to the Customer Services Manager. Key responsibilities are liaising with customers, suppliers,...


  • Liverpool, Liverpool, United Kingdom Portico Full time

    About PorticoWe have a unique culture at Portico that rewards hard work and commitment, empowers people to grow, and believes that work should be fun and engaging. Our family is made up of all kinds of people, and we embrace diversity and treat everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their...


  • Liverpool, United Kingdom Millbrook Healthcare Group Ltd Full time

    Job Advert We have an exciting opportunity for a **Customer Service Coordinator **to join the team within our Liverpool Technology Enabled Care (TEC) Service Centre based in Garston. This is an excellent opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. Millbrook...


  • Liverpool, United Kingdom Millbrook Healthcare Group Ltd Full time

    Job Advert At Livity Life, part of Millbrook Healthcare Group, we’re leading the Technology Enabled Care (TEC) revolution. Using the most innovative technology and cutting-edge digital tools. We deliver a transformational service that challenges norms and delivers the very best care experience. We have an exciting opportunity for a **Customer Service...


  • Liverpool, United Kingdom Millbrook Healthcare Group Ltd Full time

    Job Advert At Livity Life, part of Millbrook Healthcare Group, we’re leading the Technology Enabled Care (TEC) revolution. Using the most innovative technology and cutting-edge digital tools. We deliver a transformational service that challenges norms and delivers the very best care experience. We have an exciting opportunity for a **Customer Service...


  • East Liverpool, Ohio, United Kingdom Adele Carr Full time

    Job Title: Customer Service CoordinatorSalary Range: £25,000 - £35,000 per annumAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for handling queries from customers, updating and maintaining our in-house system, discussing and advising...


  • Liverpool, United Kingdom Uniserve Holdings Limited Ellerman City Liners Limited Ellerman City Liners Limited UK Operations Full time

    Join the Winning Team at **Ellerman City Liners**, a Proud Member of the **Uniserve Group**! Are you ready to be part of a success story in the container shipping industry? Ellerman City Liners is leading the charge with our brand new express service, bringing speed, service, and certainty back to supply chains in today's challenging market. We're seeking...


  • Liverpool, United Kingdom Uniserve Holdings Limited 0002 - Uniserve Limited UniUK Ardagh 8018 - UniUK Ardagh Traction Full time

    Join the Winning Team at **Ellerman City Liners**, a Proud Member of the **Uniserve Group**! Are you ready to be part of a success story in the container shipping industry? Ellerman City Liners is leading the charge with our brand new express service, bringing speed, service, and certainty back to supply chains in today's challenging market. We're seeking...

  • Customer Coordinator

    6 months ago


    Liverpool, United Kingdom Page Personnel Full time

    Permanent, full time role with great benefits. - Working for a well respected, established business. **About Our Client**: Our client is a reputable organisation within the not-for-profit and charities sector. With a sizeable workforce, they maintain a strong presence in the industry and are committed to delivering exceptional service and support to their...

  • Customer Service

    4 weeks ago


    Liverpool, United Kingdom ReCulture Recruitment Ltd Full time

    Customer Service & Admin Coordinator – North Wales We are working with a successful and growing dive school that is expanding into an innovative activity centre near Bangor, North Wales. They are looking for a friendly and organised individual to join their team and help deliver an excellent experience to their customers. About the Role Key...


  • Liverpool, Liverpool, United Kingdom Containerships Full time

    Job TitleCustomer Service Coordinator - Logistics ExpertAbout UsCMA CGM SSL INEUR, a subsidiary of the CMA CGM Group, is a leader in multimodal logistics and door-to-door intra-Europe transport. Our door-to-door solutions connect Northwest Europe, the Baltic countries and Russia with the Iberian Peninsula, the Canary Islands and Morocco via short sea routes,...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryThis is an exciting opportunity to begin a career in customer service with Crown Commercial Service. In this role, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.As a customer service advisor, you will be responsible for providing an efficient and effective single...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Role OverviewWe are seeking an enthusiastic and detail-oriented Customer Service Specialist to join our team at the Crown Commercial Service.About the RoleThis is a fantastic opportunity for a motivated individual to start their career in customer service. As a Customer Service Specialist, you will be responsible for providing high-quality support to...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryJoin Crown Commercial Service as a Customer Service Senior Advisor and embark on a rewarding career in customer-facing environments.About the RoleThis is an exciting opportunity to begin a career in Customer Service, working as part of a fast-paced Customer Service team and undertaking a Level 3 Customer Service Specialist Apprenticeship. As a...

  • Customer Service

    6 months ago


    Liverpool, United Kingdom French Selection Full time

    Liverpool Ref: 123DE1 **COMPANY PROFILE** Our client is a well-established UK manufacturing company with an international clientele. **RESPONSIBILITIES** **Customer Service & Digital Marketing Coordinator** **Salary: up to £28,000 pa (DOE)** **Location: Liverpool, Merseyside** At commutable distance from Wirral, Birkenhead, Chester, Warrington, St...


  • Liverpool, United Kingdom Crown Commercial Service Full time

    Job summaryDo you want to start your career in the UKs biggest civil service procurement company? Do you have a passion for customer service? Do you want to work in a busy, successful environment and join an innovative organisation? Are you looking for a role that will support you and develop your skills within customer facing environments?This Customer...


  • Liverpool, United Kingdom Page Personnel Full time

    Permanent, full time role with great benefits. - Working for a well respected, established business. **About Our Client**: This organisation is a well-established entity within the Not for Profit and Charities sector. They are a large-scale operation based in Liverpool, employing several hundred employees, and are committed to making a tangible difference...


  • East Liverpool, Ohio, United Kingdom Service Care Solutions Full time

    We are committed to providing high-quality healthcare services in the Sefton area, and we are seeking a skilled Commissioning Support Administrator to join our team. As a key member of our team, you will be responsible for providing daily administrative and commissioning support for IPA and CHC processes.Key Skills and QualificationsStrong background in...