Administrative Assistant

4 weeks ago


Glasgow, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Back-office role - Admin assistant (Business Banking Financial Assistance)**

**Location**: 110 St Vincent Street, Glasgow, G2 5ER
**Rate of pay**: £10.63 per hour
**Start date**:26/01/2023
**Working Hours**:Monday to Friday 35 hours 9-5pm
**Length of contract**: Minimum 6 months with good opportunity to be extended to permanent

**_Your role as an admin assistant includes:_**
Reporting to Business Banking Financial Assistance Support Team Manager
Provide excellent service and support to Business Banking customers who are in financial difficulty
Complete daily activities including Excess Management reviews and the preparation customer cases for transfer across to BBFA Recoveries, including collation of accurate MI and management of recoveries process to deliver operational efficiency within agreed SLAs
Work collaboratively as part of the wider Business Banking team to Help Britain recover, whilst meeting the regulatory requirements of their role

**_Skills required:_**
Excellent communication skills both verbal and written
Ability to engage empathetically with customers
Confident using a computer and updating systems
Teamwork - looking to help colleagues around them
Adaptable and able to flex to changes

**_What's in it for you?_**
Working as part of a diverse workforce that embraces individuality
Being part of a team that helps Britain prosper
Excellent paid training and on-going support
Competitive rate of pay/pay progression after 6 months
Monthly Pay
Potential for extension or a permanent contract



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