Customer Service Executive

2 weeks ago


Southampton, United Kingdom CONNECTED L GROUP Full time

Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences.

**Responsibilities**:

- Provide exceptional customer service to clients
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend the best solutions
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers in English
- Maintain a high level of phone etiquette and professionalism at all times

**Skills**:

- Strong ability to analyze customer needs and provide appropriate solutions
- Excellent communication skills, both written and verbal
- Multilingual capabilities are a plus
- Proficient in data entry tasks with attention to detail
- Ability to effectively communicate with customers using phone etiquette

**Job Types**: Full-time, Permanent

**Salary**: From £23,881.47 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Southampton (preferred)

Work Location: In person

Application deadline: 24/02/2024



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