1st Line Support
3 days ago
**1st Line Support**
Imperial Professionals are delighted to announce that we are working in partnership with a Food Manufacturer who are recruiting for a member of the 1st Line Support on a Permanent basis.
**Salary**: Up to £20,000 per annum
Contract Type: Permanent
Location: Middlesbrough
Hours: Full Time
**Job Purpose**
Part of a dynamic team providing advanced Information Technology systems engineering support both hardware and software to all Sites.
**Responsibilities**:
- Manning the helpdesk
- Taking Helpdesk phone queries
- Being the first point of contact for any IT support issues
- Hands on Laptop/PC and Printer support
- Logging any IT issues and production of IT documentation
- Some site-to-site travel between our sites
**Essentials**:
- Tablet and mobile device support
- Basic network troubleshooting
- Administering Microsoft Active Directory, Exchange Server & Office 365
- Exceptional Customer Service
- A relevant degree - Desirable
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