Credit Controller

4 weeks ago


Remote, United Kingdom RM ACADEMY LIMITED Full time

**About Us**: Rently Academy is a leading e-learning company dedicated to helping people launch their short-term rental company.

**Position Overview**:As a credit controller, you will play a crucial role in proactively engaging with our customers who have fallen behind on their payment plan for our course. You will utilize your determination, patience, understanding, and empathy to assist customers in finding suitable solutions for their outstanding debts.

**Key Responsibilities**:

- Engage in confident and empathetic conversations to negotiate payments, set up payment plans, or establish Direct Debits.
- Maintain accurate records of interactions and agreements made with customers.
- Collaborate with internal teams to ensure a seamless debt recovery process.
- Adhere to regulatory guidelines and company policies during debt collection activities.

**Requirements**:

- Previous experience in debt recovery, collections, or a related field is preferred.
- Strong communication skills with the ability to handle challenging conversations with empathy.
- Proficient in negotiating payment terms and setting up payment arrangements.
- Detail-oriented with excellent organizational skills.
- Ability to work independently and collaboratively within a team.

**Benefits**:

- Performance-based incentives.
- Remote job
- Opportunities for professional development and growth within the company.
- Supportive and inclusive work environment.

**Salary**: £25,774.68-£35,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Do you have prior experience as a debt collector?
- Have you worked remotely before?

Work Location: Remote


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