Credit Controller

3 weeks ago


Remote, United Kingdom Educate Excellence Full time

**About Us**:
Educate Excellence is a community-driven supplementary education provider based in Norbury, SW16. We teach Maths & English (ages 5 to 18), Sciences, specialising in the 11+ examination and GCSEs. Classes are always small group sizes (3-5 students), based on age and ability.

Having overseen the studies of over 2000 students in the last 5 years and a wealth of in-house experience, we thrive in guiding families through the education system; providing expert advice at every step of the way.

Our main aim is to develop leaders from the next generation who enjoy learning. We wish to instil vital characteristics for success in students, such as building a mature approach towards education with direction, responsibility, and accountability.

**Responsibilities**:

- Monitor and manage the accounts receivable aging report
- Resolve parent billing issues and disputes
- Prepare and send monthly statements to parents
- Collaborate with the Admin team to resolve payment issues and improve collection efforts
- Encourage Parents to switch to payment by Direct Debit

**Skills**:

- Strong knowledge of balance sheet reconciliation
- Proficiency in using accounting software, such as Sage, for credit control purposes
- Familiarity with double entry bookkeeping principles
- Excellent analytical and problem-solving skills
- Attention to detail and accuracy in data entry and record keeping
- Strong communication skills, both written and verbal, for effective customer interaction

**This role requires a fantastic telephone manner, strong customer service skills and an ability to overcome hurdles. Successful applicants must be able to adapt to a variety of softwares, have customer service experience and some finance experience.**

Only applicants that are successful will be contacted.

**Job Type**: Part-time

**Salary**: £10.00-£12.50 per hour

Expected hours: 8 - 12 per week

Schedule:

- Monday to Friday
- Weekend availability
- Weekends only

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 4 years (required)

Work Location: Remote


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