Onboarding Officer

_**Onboarding Officer vacancy**_

**Location**: Hybrid working - mostly remote working but there are contact days where you will work from the office (HA87EB) a few times a month.

**Contract**: Permanent, full time. Monday to Friday, 9.00am-5.30pm

Strive Training is a dynamic, innovative and recently graded 'Good' by Ofsted in all judgements, private training provider that is expanding its services throughout the UK. Our courses are tailored to meet the needs of our learners and we take a flexible approach in how we deliver them, recognising the day to day challenges they face and providing a stimulating, friendly and relaxed teaching and learning environment.

Our core focus is to provide individuals with the necessary skills for work. This may be skills for individuals who are currently unemployed and looking for work or those who are looking at a change in career. Whatever the reason, we are passionate about education, and we are here to help our learners ‘Strive for Success’.
- Experience in dealing with administration within an educational environment (further education preferred);
- Experience in the use of MIS systems i.e Maytas and/or CRM

Day to day duties of the role will include:

- Support the enrolment team with the day to day implementation of all administrative processes and procedures for the company ensuring they are completed accurately and in a timely manner.
- Responsible for accurate compliance of internal and external audits relating to GLA/ESF/ESFA funding streams.
- Check source documents for accuracy and completeness before they are entered on the learner record system.
- Verify identity documents and complete all required eligibility checks as required.
- Responsible for ensuring all data entries and learner inputs are accurate and compliant with ESFA/GLA regulations.
- Ensure that all learners enrolled on Strive’s learner record system meet funding and audit rules.
- Support and assist with internal and external audits as required.
- Support the enrolment team with enrolment duties as required.
- Undertake initial assessments as required to ascertain the level of education of the learner.
- Great communication skills and to be able to support with telephone communication and enquiries in a professional manner.
- Build and maintain positive relationships with learners to enhance their learning experience.
- Maintain all virtual filing systems and ensure enrolment forms are completed and stored correctly.
- Promptly and professionally handle day to day queries and any other general operational items that may arise and deal with them accordingly or refer to the Management team.
- Attend team meetings as and when required.
- Ensure any safeguarding concerns are escalated to the Designated Safeguarding Lead.
- Ensure compliance with Health and Safety Legislation and all other relevant legislation.
- Undertake any other administrative duties commensurate with the post.

**Job Types**: Full-time, Permanent

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Edgware, HA8 7EB

Reference ID: OO/0323