Hotel Receptionist

6 months ago

London, United Kingdom Crowne Plaza London Ealing Full time

**Do you Dare to Connect?** Here at Crowne Plaza London Ealing, we love to create and deliver true hospitality for good, every day, for both our guests and colleagues, so that both are always happy to come back.

This is an environment where you can be yourself and have fun around your colleagues, where inclusion and support are at the forefront of our values. We take learning and development seriously, that’s why as team members we have access to countless trainings and resources to help you growing in your career.

**What’s in it for you**:

- **A competitive salary** up to £24,000 per annum, reviewed annually
- **Front Office Incentive schemes **with unlimited earning potential
- **An industry leading Team Member Travel Programme** with head-spinning discounts on room rates and Food and Beverage
- **Learning and development opportunities** throughout the year and through our IHG My Learning platform.
- **A stable and comfortable work environment **along with all the tools and trainings to do your job
- **A free meal while on duty**
- **Yearly increasing holiday allowance **to up to 33 days
- **A real chance to grow your career** where internal promotions are always considered as first option
- **A smart uniform** to wear with pride
- **Team Member Referral Programme**

**What you will be doing**:
As a Receptionist, you will be working with our Front Office team to create and deliver an exceptional welcome experience for our guests.

You will be at the forefront of our operations, welcoming our guests as they come through our doors, demonstrating superb knowledge of all hotel services, facilities, and room categories to provide a personalised and tailored experience. You will be enrolling guests into our Loyalty Programme and will actively work with the team to achieve departmental targets.

**Who we are**:
At Crowne Plaza Hotels & Resorts we believe business travel should work better. In every market in the world, business has changed, and so has work. It’s more digital, more flexible, more mobile, more connected. As one of the world's largest upscale brands, we have properties located in major urban centres, gateway cities and resort destinations all around the globe.

If you’d like to know more about this role, contact us directly.

Pay: Up to £24,000.00 per year

**Benefits**:

- Childcare
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- London, W5 1HG: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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