Imaging and Diagnostics Administrator

3 weeks ago


London, United Kingdom Onewelbeck Full time

Role Information:
A fantastic opportunity has arisen for a friendly and proactive individual to join the Imaging & Diagnostics team at OneWelbeck.

Summary

You will be highly motivated, proactive, and well organised with a strong sense of patient/customer care. The ability to multitask, work in a team and work under pressure is essential.

The Opportunity
- To create a positive first and lasting impression by offering our visitors and patients a warm and professional welcome
- To help facilitate a smooth patient care journey through the centre efficiently with a patient centred approach and the highest levels of service at all times
- Liaise with consultants, secretaries, radiographers and patient administration staff regarding patient information and appointment scheduling
- Maintain accurate and complete records of patient details in line with the agreed processes within OneWelbeck
- Ensure that patient confidentiality is maintained in respect of personal information in accordance with OneWelbeck policies and statutory legislation
- Managing transactions; including raising invoices and taking payments. Following processes for cash, cheque, and debit/credit card receipting.

**General / Other tasks**
- Be proactive with regard to problem solving and implementation of new ways of working to improve the patient experience and efficiency of service, maintaining supplies and running of equipment
- Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, national, and local requirements.
- Help implement new ways of working to improve the private patient experience and efficiency of service.

**Additional responsibilities**
- To liaise with physician practice secretaries and key contacts in 3rd party providers to ensure a seamless, integrated care pathway.
- Undertake daily, weekly, monthly checks and audits as they relate to administrative tasks, billing, collections, and Centre policies

Skills & experience

**Education and experience**
- Experience in a private healthcare environment (essential)
- Experience of working as administrator.
- Higher education (A Levels) (desirable)
- Experience in a high-quality customer facing role, 5-star hospitality experience ideal
- Experience utilising MS Office (Word, PowerPoint & Excel)
- Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships
- Experience handling confidential and sensitive information (desirable)

**Key Skills**
- Excellent interpersonal & organisational skills
- The ability to work autonomously as well as part of a team
- The ability to work across functions and to manage pressure
- A high level of numerical and literacy skills to support providing and interpreting information

**Salary**: From £26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person

Application deadline: 30/04/2024
Expected start date: 31/05/2024



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