Resource Coordinator

2 weeks ago


Cardiff, United Kingdom St John Ambulance Cymru Full time

**Key duties and responsibilities**:

- Coordinate commercial training course provision across Wales. Including daily diary planning, assigning courses to appropriate trainers, ensuring trainers are provided with all resources needed for courses, and booking venues.
- Respond to calls from trainers who are running late or calling in sick and making arrangements for course cover and updating relevant personnel and systems.
- Along with the Training Delivery Manager, coordinate, and monitor trainer development. Ensure all trainers are notified of any qualification updates due and coordinate the diary to facilitate. Coordinate Internal Quality Assurance (IQA) and Skills 10 observations when necessary. Keep up to date electronic trainer development records.
- Liaise with trainers to ensure a minimum level of course material stock is maintained at all training centers throughout Wales.
- Register courses, order exam papers, books and other relevant resources, input course result information into various online systems and post out completed exam papers for various accredited courses.
- Provide administrative support to the Head of Department and Operations Manager when required. Assist with production of reports, documents and meeting minutes where required.
- Keep a record of all training directorate assets / equipment.
- Run trainer feedback reports and distribute to trainers monthly.
- Provide telephone support for the Customer Services team when necessary.
- Undertake any training which may be required to develop further skills and abilities which may prove necessary for the furtherance of the business.
- Coordinate and manage the arrangements to meet the requirements of the quality management system (QMS) ISO9001

**Job Types**: Full-time, Permanent

**Salary**: £21,210.00-£25,833.00 per year

**Benefits**:

- Employee discount
- Flexitime
- Free parking
- On-site parking
- Referral programme

Schedule:

- Flexitime
- Monday to Friday

Work Location: One location

Application deadline: 28/04/2023

Flextime



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