Customer Care Agent

4 weeks ago


Ballymoney, United Kingdom VANRATH Full time

VANRATH are delighted to be assisting a Global Pet Supplies company that have a fantastic reputation with the recruitment of a **Customer Care Agent.**

This role is based in **Ballymoney** office.

**Monday - Friday** - After training, **Hybrid working** will be available

**Permanent** position.

**Salary**

£18,000 - £22,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment.

**Responsibilities**
- Handling Customer Care and Sales calls
- Building and maintaining relationships with customers
- Upselling, promoting new products and adding value to every interaction with our customer
- Resolving customer issues, contacting couriers and quick decision making
- Communicating effectively with team, peers, and all colleagues
- Maintaining extensive product knowledge
- Attending exhibition shows
- Contributing to a collaborative effort in an environment of innovation and customer experience
- Various office administrative tasks (booking courier collections, post, etc)
- Potential to look after customer groups/accounts

**The Ideal Person**
- Experience working in a similar role
- 3 GCSEs A-C (including Maths and English or equivalent)
- Strong communicator
- Demonstrate a high level of customer care
- from the start of a customer's journey to aftersales care.
- Flexible in your working approach with the ability to multi-task and prioritise workloads.
- Great attention to detail levels

**Desired**
- A second language (preferably European).
- Relevant experience in a call centre or sales environment.
- A love of dogs
- Salesforce experience preferred.

Established in 2000, VANRATH has become a market leader in Northern Ireland. This success is a direct result of our dedication to confidentiality, professionalism and the wealth of knowledge held by our Senior Consultants. VANRATH has a demonstrable track record in pairing the best local talent with leading local businesses.

VANRATH recruits across a diverse range of sectors including:

- Accountancy & Finance
- Built Environment
- Engineering & Manufacturing
- HR
- Information Technology
- Public Sector
- Sales and Marketing
- Science
- Supply Chain and Procurement

**Salary**: £18,000.00-£22,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: Hybrid remote in Ballymoney



  • Ballymoney District, United Kingdom Riada Resourcing Full time

    Sales and Customer Care Advisor - Ballymoney - PermanentWould you like to join a business with a global client base and the most on trend, innovative products?Company Benefits include: Life Assurance Company Discounts Employee Assistance and Healthcare Autoenrolments onto pension Free parking Opportunities to travel to shows and trade events Opportunities to...

  • Lead Dental Nurse

    3 weeks ago


    Ballymoney, United Kingdom Bupa Dental Care Full time

    Join Our Team as a Lead Dental Nurse at Bupa Dental Care Ballymena! Practice Manager: Davina Clark Location: Ballymena, Northern Ireland Position: Fixed Term (Employed) Job Title: Lead Dental Nurse Contract Length: 12 months Working Hours: Monday: 8:15 AM - 5:00 PM Tuesday: 8:15 AM - 5:00 PM Wednesday: 8:15 AM - 5:00 PM Thursday: 8:15 AM - 5:00...

  • Receptionist

    1 month ago


    Ballymoney, United Kingdom Smart Dental Care Full time

    Become the Welcoming Face of Our Practice Are you ready to make a real difference in the lives of our patients and enhance their experience from the first smile? Family Dental Care is seeking a charismatic Receptionist to join our picturesque practice in the heart of Ballymoney, Northern Ireland. With rich history and vibrant surroundings, our practice...


  • Ballymoney, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Insurance Administrator - Full Time** **NFU Mutual's Causeway Agency** **Salary (dependant on experience)** **Full Time** **Permanent Contract** **Location: Ballymoney** **Mon-Fri 9am - 5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments...

  • Cleaning Operative

    4 weeks ago


    Ballymoney, United Kingdom Mount Charles Full time

    **The Mount Charles Group has an exciting opportunity for a Cleaning Operative to join its cleaning team at Radius Charles Street based in Ballymoney.** **Working Pattern**: - 5 Hours per Week - Monday 8am to 1pm **Rewards**: - 28 days paid holidays (pro-rata) - Voluntary Private Healthcare Scheme and Cash plan Scheme - Staff wellbeing and employee...

  • Cleaning Operative

    4 weeks ago


    Ballymoney, United Kingdom Mount Charles Full time

    **The Mount Charles Group has an exciting opportunity for a Cleaning Operative to join its cleaning team at Radius Charles Street based in Ballymoney.** **Working Pattern**: - 5 Hours per Week - Monday 8am to 1pm **Rewards**: - 28 days paid holidays (pro-rata) - Voluntary Private Healthcare Scheme and Cash plan Scheme - Staff wellbeing and employee...

  • Dental Receptionist

    3 weeks ago


    Ballymoney, United Kingdom Riada dental care Full time

    '''Responsibilities''': - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify insurance coverage and assist with billing and payment processing - Maintain patient records and update information as necessary - Assist with managing patient flow and ensuring a smooth operation of...

  • Dental Receptionist

    3 weeks ago


    Ballymoney, United Kingdom Riada dental care Full time

    '''Responsibilities''': - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify insurance coverage and assist with billing and payment processing - Maintain patient records and update information as necessary - Assist with managing patient flow and ensuring a smooth operation of...

  • Optical Assistant

    2 weeks ago


    Ballymoney, United Kingdom John Laverty Optometrists and Hearing Care Full time

    **Description of the role** Imagine an Opticians where customers are excited to come in and see you. Where you offer them the highest level of customer service and you are their trusted advisor. The role will involve working as part of a team to look after our customers. Working with computers, software, digital equipment and helping people find beautiful...

  • Key Account Support

    3 weeks ago


    Ballymoney, United Kingdom Whytematter Full time

    Whytematter Staffing solution have an exciting opportunity to join our Clients Global Wholesale team. They are looking for a motivated, organised and passionate individual with excellent communication skills, to support this growing area of the business. The role will consist of administrative duties and responsibilities. **Duties of the role will include...


  • Ballymoney, United Kingdom Cordners Full time

    Temporary Retail Sales Assistant required to join our well established and growing shoe retail business for our busy Summer period. We need a young enthusiastic, customer focused person to join our small team to sell and manage store merchandise. Reporting to the Store Manger, this is an exciting and varied role in a small and growing business. This role...

  • Shop Supervisor

    2 weeks ago


    Ballymoney, United Kingdom Northern Ireland Hospice Full time

    **Northern Ireland Hospice is on the lookout for a vibrant and dynamic individual to join our team as a Shop Supervisor!** **The Role** Join our dynamic team at Northern Ireland Hospice and embark on an exciting journey as a Sales and Customer Service Champion! As a self-starter, you'll dive into the heart of our mission, prioritising the demands of the...


  • Ballymoney, United Kingdom Cordners Full time

    Temporary Retail Sales Assistant required to join our well established and growing shoe retail business for our busy Summer period. We need a young enthusiastic, customer focused person to join our small team to sell and manage store merchandise. Reporting to the Store Manger, this is an exciting and varied role in a small and growing business. This role...


  • Ballymoney, United Kingdom Cordners Full time

    Permanent Part-time Retail Sales Assistant required to join our well established and growing shoe retail business. We need an enthusiastic, customer focused person to join our small team to sell and manage store merchandise and assist with back office administration tasks. Reporting to the Store Manager, this is an exciting and varied role in a small and...


  • Ballymoney, United Kingdom Cordners Full time

    Permanent Part-time Retail Sales Assistant required to join our well established and growing shoe retail business. We need an enthusiastic, customer focused person to join our small team to sell and manage store merchandise and assist with back office administration tasks. Reporting to the Store Manager, this is an exciting and varied role in a small and...


  • Ballymoney, United Kingdom McAfee Properties Full time

    Job Summary: As part of our commitment to continue to develop the business and improve customer care, we wish to recruit an enthusiastic individual for the following position of: Sales/Office Administrator The successful applicant should have good communication skills with the ability to work on their own initiative and as part of a team. The applicant...

  • Ict Support Officer

    2 weeks ago


    Ballymoney, United Kingdom MPA Recruitment Full time

    MPA are delighted to be working alongside the Northern Health and Social Care Trust to recruit an ICT Officer. The trust is currently undertaking a number of projects. which include, a regional Electronic Patient Record (Encompass Programme), migration to Office 365 and various other Technical Projects. The ICT Officer will undertake a number of duties...

  • Key Account Support

    4 weeks ago


    Ballymoney, United Kingdom CHRISTIES DIRECT Full time

    **Company Benefits include**: - Life Assurance - Discounts from Christies Direct and Pet & Country - Employee Assistance and Healthcare - Auto-enrolments onto pension - Hybrid working opportunity after 6 months - Flexible Working Opportunities - Opportunities to travel to shows and trade events - Opportunities to learn and grow - Social events - Free...


  • Ballymoney, United Kingdom Royal Mail Group Full time

    **Delivery Postie with Driving** **Job reference: 300153** **Location: Ballymoney Delivery Office, BT53 6AA** **Job type: Permanent contract** **Hours: 24:00 hours per week, working 5 days across Mon-Sun, working between 08:00 and 13:00** **Due to operational demand, please note you will be required to work Saturday **and** Sunday.** There has never been a...

  • Quality Inspector

    3 weeks ago


    Ballymoney, United Kingdom Terex Corporation Full time

    Job Description: Position Title: Quality Inspector Location: Ballymoney Reporting to: Quality Manager Hours of work: 39 hours per week (4 day week Mon-Thurs) Reporting to the Quality Manager you will be responsible for ensuring that all processed materials meet the required quality standard and customer specifications. Main Duties and...