Customer Service Coordinator

7 months ago


Paisley, United Kingdom Allstaff Full time

Allstaff Office Division requite a Transport Administrator for our well established client based Paisley. This is a hybrid role where two days are based from home and 3 in the office. Hours of work are 9am-5pm or 10am-6pm Monday to Friday.

key responsibilities of the job holder include:

- Performing customer verifications, providing insurance and claims management support
- Updating rates, haulier details and supplier information
- Handling and resolving customer complaints,
- Processing manual orders, booking planned collections and deliveries
- Updating customers on the delivery status of orders
- Maintaining accurate KPI data, and developing haulier performance reports.

The job holder is also expected to possess excellent communication and interpersonal skills, be a self-motivated individual who can manage their own workload, be able to organize and prioritize work in a high-pressure environment.

The job holder should also have relevant experience in customer service in a busy transport environment, strong IT skills across the Microsoft Office Suite, and knowledge of the freight, transport, and logistics industry.

Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer.

**Job Type**: Permanent

Job code INDH

**Salary**: £24,000.00-£26,000.00 per year

**Job Type**: Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Paisley, Renfrewshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Paisley, United Kingdom Allstaff Full time

    Allstaff Office Division require an experienced Customer Service Coordinator who ideally comes from a Supply chain, Logistics or Transport background. Stronmg customer service experience is a must. Please note our client will consider those with experience or those who are at a more trainee level. Hours of work are Monday to Friday, 37.5 hours a week, and...


  • Paisley, United Kingdom Allstaff Full time

    Hours of work are Monday to Friday 8.30-5pm and this is a hybrid model, 3 days in the office, 2 days at home weekly. **Essential Criteria**: - Operational experience in customer service role in a busy transport environment - Strong IT skills across the Microsoft Office Suite, specifically the ability to import and manipulate data from external sources. -...


  • Paisley, United Kingdom CV-Library Full time

    Job Title: Customer & Sales Support Coordinator Location: Paisley, Glasgow Pay rate: £14.39 per hour (salary equiv £28,000) Hours: Monday to Friday, 9.00am - 5.30pm Working pattern: Hybrid with 2 days WFH (after training completed 4 weeks approx) Parking at office location: Yes Start date: ASAP Duration: 3-6 months + An established company and...


  • Paisley, United Kingdom CV-Library Full time

    Job Title: Customer & Sales Support Coordinator Location: Paisley, Glasgow Pay rate: £14.39 per hour (salary equiv £28,000) Hours: Monday to Friday, 9.00am - 5.30pm Working pattern: Hybrid with 2 days WFH (after training completed 4 weeks approx) Parking at office location: Yes Start date: ASAP Duration: 3 months + An established company and a...


  • Paisley, United Kingdom Scottish Leather Group Full time

    **Role Profile** **Role: Customer Support Coordinator** **Reporting to: Senior Account Manager** **Location: Paisley** At Scottish Leather Group, we produce the world's lowest carbon leather due to our passion for leading sustainable manufacturing practices, continuous innovation, and outstanding services! Our **People** At Scottish Leather Group, we...


  • Paisley, Renfrewshire, United Kingdom Renfrewshire Council Full time

    Job SummaryWe are looking for an experienced Housekeeping Services Coordinator to manage our cleaning operations and ensure that our facilities meet the highest standards of cleanliness and hygiene. The successful candidate will have experience in catering, cleaning, and laundry services, and will be able to work effectively within a team environment.As a...


  • Paisley, Renfrewshire, United Kingdom Renfrewshire Council Full time

    Key ResponsibilitiesWe are seeking a Service Delivery Coordinator to deliver a high-quality Soft Facilities Management service in schools across Renfrewshire. Key responsibilities include delivering a high-quality Soft Facilities Management service, managing the effective delivery of all aspects of the Soft FM service, maintaining a customer-focused approach...


  • Paisley, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant fully flexible over 7 days** to join our team at **RVS Cafe, Royal Alexandra Hospital, Corsebar Road, Paisley PA2 9PN**. You will join us on a **part-time, permanent basis**, and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per...


  • Paisley, Renfrewshire, United Kingdom The Richmond Fellowship Scotland Careers Full time

    About the RoleWe are currently seeking a highly motivated and organized Support Service Coordinator to join our team in Paisley. As a Support Service Coordinator, you will play a key role in providing support to individuals with varying needs, including Autism, learning and physical disabilities, forensic, alcohol and drug related brain injuries and...


  • Paisley, Renfrewshire, United Kingdom NHS Scotland Full time

    About the RoleThis Therapeutic Services Coordinator position is responsible for ensuring that services meet Alzheimer Scotland's Quality Guarantees, Scotland's Health and Social Care standards, and other quality frameworks, including those of the Care Inspectorate where relevant.The successful candidate will have a recognised professional qualification in...


  • Paisley, Renfrewshire, United Kingdom Scottish Huntington's Association Full time

    Job Overview:We are looking for a dedicated Central Services Coordinator to join our team. This role involves offering guidance and support to the organisation while ensuring that both the physical and virtual working environments and processes meet the needs of the wider team.About the Role:In this role, you will play a key part in developing and...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Customer Service Representative - Hybrid** **Full-time Permanent** **What will you do!** - Work on assignments/projects as part of a team - Escalate and problem solve customer inquiries and complaints without managerial support - Assess individual customer requirements and direct activities to appropriate departments - Maintain daily customer service...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    **Work Schedule** Other **Environmental Conditions** Office - Lead Administrative Services Coordinator **Position Summary**: To provide administrative support to the Inchinnan site Operational Support team interacting with all other departments across the site, ensuring efficient running of the maintenance activities of the site. **Main...


  • Paisley, United Kingdom Thermo Fisher Scientific Full time

    Lead Administrative Services Coordinator To provide administrative support to the Inchinnan site Operational Support team interacting with all other departments across the site, ensuring efficient running of the maintenance activities of the site. **Main Responsibilities**: - Duties of the Administrative Assistant include providing support the team. -...


  • Paisley, Renfrewshire, United Kingdom Austin Fraser Full time

    We are looking for a highly motivated Customer Service Executive to join our team in Paisley. As a Customer Service Executive, you will be responsible for providing excellent customer service, resolving customer complaints, and negotiating payment arrangements.Key Responsibilities:Providing excellent customer service to clientsResolving customer complaints...


  • Paisley, United Kingdom Trodat UK Ltd Full time

    **CUSTOMER SERVICE ADMINISTRATOR** **Rate**: £20,592 (£9.90 per hour) + plus monthly company bonus **Hours**: Full-time 40 hours (Monday-Friday) On site working. Trodat UK Ltd is part of the Trodat-Trotec Group, the global market leader for self-inking stamps, marking products and laser engraving machines. From our Paisley site, we produce over half a...


  • Paisley, United Kingdom Staffline Full time

    **Responsibilities**: - Respond to customer inquiries and complaints in a timely manner. - Provide accurate information about products and services. - Maintain customer records and accounts. - Resolve customer complaints in a professional manner. - Identify customer needs and suggest appropriate products and services. - Follow up with customers to ensure...


  • Paisley, United Kingdom Kent Foods Ltd Full time

    **Customer Service Manager** **Salary: £ Negotiable depending on experience** **FMCG Sector** **Near Paisley** **Monday to Friday, 35 hours per week** **Permanent** **Who we are**: We are a £250 million turnover group of companies specialising in food packing and distribution. Our group consists of Tom Walker (cheese), Henley Bridge (chocolate and...


  • Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Provide accurate information regarding products and...


  • Paisley, Renfrewshire, United Kingdom Arnold Clark. Full time

    We are seeking an exceptional Customer Service Executive to deliver an outstanding customer experience in our Linwood Motorstore / BYD branch.As a key member of our team, you will be responsible for helping customers get excited about our products and creating long-lasting relationships.The successful candidate will have the opportunity to work in a...