Service and Operations Administrator

7 months ago

Slough, United Kingdom Acorn Maintenance Engineering Full time

**Introduction**

Do you have experience working in a busy Service Operations role within the FM, water treatment industry?

Our Service & Operations Administrators are key to our operations, so if you are self-motivated, flexible and a practical individual we have an opportunity for you

**Company Overview**

Acorn is a company that wants to help, guide and inspire individuals to achieve their full potential. We stand very closely to our values and strive to motivate upcoming and current talent to be the very best they can be. We have a great team here, with an exciting, dynamic and driven group of people. We have won several awards, including Thames Valley SME Business of the Year, Employer of the Year (Slough Business Awards), Green Apple Award and continue to build on these accolades.

**Location**:Acorn Maintenance Engineering, Acorn House, 20 Wellcroft Rd, Slough SL1 4AQ

**Salary**: £24,000 - £25,000 Per Annum (Depending on experience)

**Hours**:8:00am - 16:30pm, Monday to Friday

37.5 hrs. per week

**Job Summary**

To ensure that the company delivers on its contractual obligations professionally, on time and in a cost-efficient manner and that we meet the expectations of our clients and stakeholders.

This role would suit an individual that can work using their own initiative and have a proactive approach to undertake all tasks required, a conscientious and reliable team player and someone who has excellent interpersonal and communication skills.

**Responsibilities**
- Ensuring the company meets its contractual obligations.
- Managing the flow of Technician and Laboratory reports, from inbox to invoicing (if applicable)
- Manage the filing and storing of files and reports inline with current protocols.
- Utilize and be conversant with MRI Concept Evolution CRM system
- To be fully conversant with the processing administration of contracts.
- To provide comprehensive and accurate service visit reports to our clients.
- To support the management and field team to provide PPM and extra works to the highest possible service levels.
- Liaising regularly with the line Manager to review the administration workload.
- Managing supplier purchase orders.
- To provide 2nd tier work scheduling support.
- Produce quotations for extra works as necessary in line with company guidelines.
- To ensure that the company is presented in a good light at all times.
- Attending team meetings as required.
- Actively manage and participate in the health and safety processes required under the company policies and procedures on portfolio including, but not limited to, accident investigation, reporting, risk assessments and auditing.
- Any other reasonable instruction from the line manager or other member of the management team.
- Co-operating with the company to allow it to fulfil its moral and legal duties and obligations.

**Knowledge, Skills and Experience required**
- Knowledge of CAFM system FSI Concept Evolution.
- Experience of operating within a technical service team within the facilities management industry.
- Experienced user of Microsoft Office software including Word and Excel, and working knowledge of databases and reporting.
- Ability to produce accurate and timely reports.
- Understanding of planned preventative maintenance.
- Experience of reporting and dealing with large amounts of data.
- Experience of working in a Customer Service environment.

**Personal Qualities/Skills**
- Experience of working in a Customer Service environment.
- The ability to work in a fast-paced environment with an exceptional work ethic and individual accountability as a prerequisite.
- The ability to adopt change to processes and responsibilities as the business develops.
- Strong and effective communication skills.
- The ability to work in a sometimes-pressured environment
- Has positive upbeat attitude towards work.
- Working alone and also within a team as dictated by working responsibilities.
- Self-motivated and capable of working without fully documented procedures.

**Qualifications**
- Intermediate/Advanced PC Skills - Word, Excel, Outlook.
- GCSE grades A-C in Maths and English.
- **Note**:_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability._

**Company Benefits**
- Free onsite parking
- Pension scheme
- Company Events
- Wellbeing Benefits - 24 hours turnaround GP appointment for the whole family
- 25 days holiday (not including bank holidays)
- Cycle to Work Scheme
- Opportunity for hybrid working _**(After probation)**_

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

Work Location: In person

  • Administrative Officer

    7 months ago

    Slough, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 296818**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Operations Administrator

    4 days ago

    Slough, United Kingdom iithos Full time

    **Client** Our Client is one of the UK's leading providers of car, van and truck leasing deals. They work with the UK’s largest and most trusted leasing companies and are able to provide a fully bespoke service while remaining small enough to feel like a family business.Due to recent growth they are looking for a Operations...

  • Operations Administrator

    2 days ago

    Slough, United Kingdom Business Back-Up Professional Appointments Ltd Full time

    Our client, based in Slough, within the automotive sector, is looking for to recruit an Operations Assistant on an on-going long-term basis. This is a hybrid role where you will be supporting a busy operations department. Duties and responsibilities willincrease in time. **Key Responsibilities**: - Logging complaints - Updating reports on Excel -...

  • Operations Administrator

    35 minutes ago

    Slough, United Kingdom DHL Parcel UK Full time

    DHL Parcel UK formerly UK Mail is one the UK’s leading integrated postal operators, delivering and collecting over 3 billion mail items and 50 million parcels per annum. As part of the Deutsche Post DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the postal and...

  • Customer Service Administrator

    4 hours ago

    Slough, United Kingdom S4 Personnel Limited Full time

    **Ref: 1449** **Job: Customer Service Administrator (Temporary to Permanent)** **Location: Slough** **Salary: £23,000 - £25,000** Our client is a blue-chip company who is looking for a strong administrator to provide support to the Operations Department with a backlog of administration and data entry. You will be happy to work 9.00 - 17.30 or 9.30 -...

  • Operations Administrator

    7 months ago

    Slough, United Kingdom Collingwood Health Full time

    Collingwood Health is looking for an enthusiastic individual to join our growing Operations Department as an Operations Administrator. The role is fulltime and based in the office Monday - Friday, 37.5 hours per week, you will be reporting into our Operations Manager. If you are a motivated individual with strong administrative skills and an eye for detail,...

  • Service Administrator

    7 months ago

    Slough, United Kingdom Vertu Motors Full time

    **Vertu Mercedes Benz of Slough** At Vertu Mercedes Benz of Slough we are looking for a Service Administrator to join the team! We are offering a basic salary of £27,959.36 with an OTE of £31,459.36 plus great company benefits! The general duties of the role: - Producing Work order for upcoming appointments - Daily banking - Assisting the accounts...

  • Service Administrator

    4 days ago

    Slough, United Kingdom SER (Staffing) Ltd Full time

    Position: Service Administrator Location: Slough Duration: Permanent **Salary**: From £24,000 to £25,000 We are looking for an experienced Administrator to join a busy service team based in Slough This company deal with electrical planned and reactive maintenance for commercial clients throughout the UK We are looking for an experienced Administrator...

  • Service Administrator

    7 months ago

    Slough, United Kingdom Vertu Motors Full time

    **Vertu Mercedes Benz of Slough** At Vertu Mercedes-Benz of Slough we are looking for a Service Administrator to join the team! We are offering a basic salary of £24,570 with an OTE of £28,570 plus great company benefits! The general duties of the role include: ensuring Service work undertaken on the vehicle meets brand requirements, submission of all...

  • Service and Operations Assistant

    6 months ago

    Slough, United Kingdom Acorn Maintenance Engineering Full time

    **Company overview** Acorn is trusted to deliver market leading engineering and compliance services to several hundred sites across London and the Southeast. Our reputation has been built over 40 years. We provide every type of mechanical, electrical and fabric service for your property. We provide specialist water treatment, gas, air conditioning &...

  • Experienced Operational Administrator

    2 days ago

    Slough, United Kingdom Film & TV Services Full time

    We are currently looking for an enthusiastic and organised person to work as an Operations Administrator who has experience of the TV Lighting or broadcast industry. The purpose of the Operational Administrator is to support our team and will work in the Operations Room based in Slough. We envisage the person will manage administration of the lighting...

  • Service Desk Administrator

    2 days ago

    Slough, United Kingdom Sheridan Ward Recruitment Full time

    **Related jobs**: **Service Desk Administrator**: **Gerrards Cross**: **£25k - 28k per year**: **Featured** **More details** **Shortlist +** **Service Desk Coordinator**: **Gerrards Cross**: **£25k - 28k per year**: **Featured** **More details** **Shortlist +** **Customer Service Administrator**: **Hayes**: **£25k - 26k per...

  • Service Administrator

    5 days ago

    Slough, United Kingdom Jardine Motors Group Full time

    **Overview of role**: More than 40 years of passion, hard work and innovation has seen Jardine Motors Group grow from a family-run vehicle dealer operation to one of the largest car dealer groups in the UK. Jardine Motors Group represents 16 luxury and premium manufacturers including Audi, Porsche, BMW, Mercedes and Ferrari in over 60 locations across the...

  • Client Services Administrator

    6 months ago

    Slough, United Kingdom Invigorate Recruitment Ltd Full time

    **Client Services Administrator** **£24k pa increase to £25k after successful probation** **Slough** We are working with our client in Slough to recruit an experienced Client Services Administrator who will provide administrative support to Sales, Management and Course Tutors. **Principal Responsibilities of the Client Services Administrator**: -...

  • Operations Administrator

    4 days ago

    Slough, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are currently seeking for an administrator for a company based in Colnbrook on temporary to permanent basis. **The working hours are Monday to Friday 07:30am - 17:00pm.** **Pay rate is £9.78 per hour.** **Responsibilities**: - Filing paperwork - Generating Reports - Liaising with internal departments. - Provide administration support...

  • Administrative Operations Manager

    3 weeks ago

    Slough, Slough, United Kingdom THC Recruitment Full time

    Are you a motivated and organized individual looking for a new challenge? THC Recruitment is currently seeking a Compliance Administrator to join their dynamic team. As a key member of the team, you will be responsible for providing high-quality administrative support and contributing to the success of the company.About the Role:Provide general...

  • Customer Service Administrator

    7 months ago

    Slough, United Kingdom H&H Recruitment Solutions Full time

    H&H Recruitment Solutions LTD are looking for a **Customer Service administrator,** with experience of import/export customs procedures, to join our clients busy operations team at their West End offices, working **09:00 to 18:00 Monday to Friday** (including a one hour break each day), to ensure the best possible experience for all their clients. **The...

  • Administrator

    1 week ago

    Slough, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    This is a part-time post for 14 hours a week. We are looking for someone to provide comprehensive administrative support for the sexual health service. The postholder will work as a member of Sexual Health Service, coordinating and providing administrative support to a designated operational team, including collating and inputting data. The postholder will...

  • Procurement / Operations Administrator

    7 months ago

    Slough, United Kingdom Windsor Employment Agency Full time

    **Procurement / Operations Administrator** **Graduate Opportunity** **Slough** **£24,000** We have a fantastic opportunity for a business-related graduate seeking a role within a successful business that can offer a fast paced and dynamic environment. You will be providing administrative and operational support across all functions such as procurement,...

  • Service and Projects Administrator

    7 months ago

    Slough, United Kingdom Acorn Maintenance Engineering Full time

    **Service & Projects Administrator**: **Join the experts in Building Energy Management Systems**: **Acorn Integrated Systems (AIS BMS)**: AIS BMS delivers the latest building energy solutions, maintenance services and 24/7 support to companies in London and the South-East for optimum building energy management. It has expert knowledge of how to design,...