Homelessness Prevention Support Officer

4 months ago

Richmond, United Kingdom North Yorkshire County Council Full time

**Homelessness Prevention Support Officer - Richmondshire.**

Grade G

Salary: £24,948 to £27,344

Contract: Permanent

Location: Richmondshire with the expectation to visit sites across the district.

Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need? Are you looking for a role that is challenging but offers lots of job satisfaction?

**The role**

As our Homelessness Prevention Support Officer, you will support staff in the delivery of the housing options and advice service, developing support plans for each client’s individually assessed support needs. You will provide tenancy support for all clients in temporary and move on accommodation and will liaise with external agencies, client’s families and carers as required.

The role is Monday to Friday, you will be required to cover out of hours to cover the duty line.

**What you will bring**

This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs. You will also have:

- Experience in good customer focus and building good relationships.
- Excellent communication skills both verbal and written.
- The ability to empower and enable clients to make informed choices.
- Be able to work under pressure and manage your time effectively.
- The desire to learn.

Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided.

**Working for us**

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus lots more

**Contact and Apply**
- Good customer focus and building relationships.
- Excellent communication skills
- Empowering people and/or clients to make informed choices.
- Working under pressure.

**Key dates**

Closing date: Sunday 4th June

Interview date: week commencing 12th June

Job Description.docx

Total Rewards Brochure.pdf

An enhanced DBS is required for this position which we as the employer will fund.

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