Dental Receptionist/administrator
4 weeks ago
Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the dental office's phone system
- Verify patient insurance coverage and assist with insurance claims processing
- Collect and record patient information, including medical history and personal details
- Maintain patient records and ensure accuracy and confidentiality
- Assist with billing and financial transactions, including processing payments
- Provide excellent customer service and address patient inquiries or concerns
- Coordinate with dental staff to ensure smooth patient flow and efficient operations
**Requirements**:
- Previous experience as a receptionist or in a similar customer service role is preferred
- Familiarity with dental terminology, procedures, and insurance is a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Proficient in using phone systems and computer software for scheduling appointments and managing patient records
- Ability to multitask and prioritize tasks in a fast-paced environment
- Professional demeanor and ability to maintain confidentiality
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
**Job Type**: Part-time
Part-time hours: 32 per week
**Salary**: £10.00-£10.50 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 28/07/2023
Reference ID: Dental Receptionist
Expected start date: 15/08/2023
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