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Cusp Operations Lead

4 months ago

Haverhill, United Kingdom Unity Schools Partnership Full time

**CUSP Operations Lead**

**Location**: Hybrid: Work from home / Central Office, Haverhill Suffolk

**Start date**: ASAP

**Salary**: Grade 6 £37,336 to £44,305 pa;
**Contract type**: Permanent, full time 52 weeks per year

Are you looking for an exciting new opportunity in a varied and customer facing operations role? Unity Education is a wholly owned subsidiary of Unity Schools Partnership and we have an opening for an Operations Lead supporting CUSP.

CUSP - (Curriculum with Unity Schools Partnership) is a curriculum partnership that supports over 140,000 pupils across the world. It has been developed over several years by trust staff and associates. CUSP is the curriculum partnership built from cognitive science and evidence-led research. Resources and module-based and deliberately sequenced for robust progression. They allow teaching staff to focus on the lesson and needs of the child.

CUSP has a widely proven history of improving outcomes for children within Trust schools and beyond.

The post holder will be responsible for providing professional day to day support to the CUSP brand. The key responsibilities of the role include being the first point of contact for customers and prospective customers, supporting customers with training, organising events and webinars. Involvement in system management through implementation of management information software, supporting online events, maintaining the CUSP website. Reporting and customer account management responsibilities including managing customer accounts, liaising with finance and supporting customers with subscriptions and renewals.

**What we are looking for?**

We are looking for someone who is a confident communicator with highly effective interpersonal skills who can build rapport with staff and service users at all levels.

**In return we will offer**:

- Up to 30 days holiday
- Nest Pension
- Annual flu vouchers
- Cycle to work scheme
- EV scheme
- Wellbeing packages and an employee assistance programme

At Unity Schools Partnership our objective is to smash through barriers to make remarkable change happen. We pride ourselves on being an educational organisation that puts children first, going the extra mile for the vulnerable and disadvantaged, and every one of us has an impact on unlocking our pupils’ potential. We are committed to providing a working environment where our employees can grow and thrive. We value collaboration, wellbeing, diversity, equality and work-life balance. Throughout our diverse family of schools and within our vibrant central hub we nurture talent, whether you are at the beginning of your career or looking to grow your expertise.

Unity Schools Partnership is made up of a family of 33 schools (9 secondary, 19 primary and 5 special schools) located on the Suffolk, Essex, Norfolk and Cambridgeshire borders, as well as Romford in East London. The Trust expects its work to be characterised by ethical leadership, an ambition for improvement at pace and the expectation that remarkable improvements can be achieved. We refer to ourselves as a family because, throughout the trust, we foster a supportive and collaborative relationship, whilst recognising, and celebrating that, we are all different and have our own contextual characteristics. Sharing the same values and facing similar issues not only enables us to support each other, but to challenge each other too. This interdependence allows each of our schools to flourish and grow; providing stimulating, nurturing yet self-challenging environments in which our pupils and staff members can thrive.

Unity Schools Partnership has created a subsidiary trading company Unity Schools Partnership Education. Having a separate legal entity that is free to trade independently with other commercial organisations as well as schools, gives scope and opportunities for greater impact and reach within the wider sphere of education. In return, income is invested into our trust to improve educational outcomes for the children in our schools.

**Closing Date: 9.00 am 1st December 2023**

**Interviews: week commencing 4th December 2023**

Unity Schools Partnership is committed to equal opportunities, safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. An enhanced Disclosure and Barring Service check will be required.

Unity Schools Partnership - welcoming diversity.

**We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. DBS checks are required for relevant posts.**

**Unity Schools Partnership, welcoming diversity.**

CLOSING DATE

2023-12-01