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HR Operations Administrator

4 months ago

London, United Kingdom Munich Re Full time

**HR Operations Administrator **(M/F/d)****:
To provide confidential and professional HR Operational Support and Administration across Munich Re UK Services Ltd (MRUKS) and Great Lakes Ireland Branch on all people-related matters across the full employee life-cycle. Build and maintain relationships with business areas and wider HR community to fully understand business goals, challenges and requirements

**Company**
Munich Re
**Location**
London, United Kingdom

**Key Responsibilities**:

- To maintain accurate information on all HR systems including: Local HR Employee Database; Background Checking Service; Absence Management; Document Upload & Record Keeping
- Support recruitment administration including preparation of offers and contracts; liaising with new starters; onboarding; first-day induction programme
- Ensure payroll data is input both accurately and on time, and all supporting paperwork is sent out in a timely way and filed appropriately
- Preparing the monthly payroll submission to outsourced providers in line with the monthly calendar cut-off payroll dates
- Working with Finance on monthly pay reports and internal recharging; manage, control and keep accurate records when processing invoices
- Support the day-to-day operation of the benefits platform and working with third party suppliers as required
- First point of contact for HR Operations, payroll & benefit queries, drafting contract changes, letters and references including regulated responses, escalating as appropriate
- Ensure that all HR administration processes are adhered to and kept up-to-date in accordance with internal policy and procedures. Examples include (but are not limited to) new joiner process, leaver process, onboarding process etc.
- Use the data from HR systems to provide management information for reporting on HR key measures & metrics and dashboards as required
- Maintaining employee files with all relevant data in soft copy to ensure that these are consistent and up-to-date at all times, in accordance with our data protection requirements
- Processing background checks in a timely manner, performing due diligence and escalating as appropriate
- Managing and administering the annual process for IDD & SMCR certification including F&P/Good Repute Assessments and CPD reporting
- Support the HR Team on administrative requirements such as Internal Communications, Meetings Internal/External, regular maintenance of the MRUKS HR website on the Company intranet
- Administering online Visa Applications and Right-To-Work documents
- Any other projects and duties necessary to the smooth running of the MRUKS HR team and businesses that it supports

**Key Skills and Experience**

Essential
- Experience in a HR Administrative role within a matrix organisation, ideally financial services
- High level of IT literacy, including HR Systems; and with good Excel skills
- Broad understanding of key HR disciplines, and an eagerness to further develop these

Desirable
- Experience in identifying and implementing process improvements and efficiencies
- Experience of Payroll systems and processes
- Good working knowledge of Benefit Administration
- Personal Attributes:

- Strong work ethic with a flexible approach
- Confident communicator (both verbal and written), able to build and maintain working relationships and understanding when to escalate queries
- Excellent attention to detail and good problem solving skills
- Fostering an environment of teamwork, idea sharing and collaboration
- Ability to work on own initiative and be comfortable multi-tasking and prioritising

**Qualifications and Educational Requirements**:

- Degree or equivalent knowledge and experience
- CIPD or willingness to work towards it

**About us**

You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders

We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn

You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions

We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged

Munich Re is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees