Mitigation Claims Handler

5 months ago


Liverpool, United Kingdom Resolve Recruitment Services Full time

Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Mitigation Handler to join their fast-paced claims division.

You will mitigate indemnity spend of Third-Party Credit Hire and Property Damages claims, by proactively managing a portfolio of motor claims, from allocation through to settlement.

You will monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration.

**What you will be doing**:

- Validate all claims for indemnity and fraud
- Accurately assess liability
- Contact all potential claimants or representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
- Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
- Ensure indemnity spend is minimised by commercial decision making
- Proactive diary management to monitor and progress live hire cases
- The accurate quantum assessment of claims presented using the relevant tools available to assist

**What we’re looking for**:

- Persuasive, strong and confident communicator
- Ability to use own initiative to explore all options to achieve the best outcome for the business
- Motivated self-starter
- Ability to work as part of a team
- a minimum of 1 years experience in a similar role
- A salary of up to £28,000 per annum (depending on experience).
- After 6 months of successfully passing probation, you will receive an uplift of £500.
- Upon passing developmental competencies, after 12 months of service you will receive a further uplift of £1000.
- After 18 months of service you will be eligible for a £2000 KPI related bonus

If you are ambitious and would like to start a career with this fast-growing insurer, then please get in touch ASAP.

IND1

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (required)

Application question(s):

- You will need to be UK based

**Experience**:

- ideally credit hire, PI and PD claims: 1 year (preferred)
- Call / Contact Centre: 2 years (required)

Work Location: In person

Reference ID: A7766


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