Mitigation Handler

5 months ago


Liverpool, United Kingdom The Granite Group Full time

An exciting opportunity for a Credit Hire Handler has become available to join our fast-paced claims division.

You will mitigate indemnity spend of Third-Party Credit Hire and Property Damages claims, by proactively managing a portfolio of motor claims, from allocation through to settlement.

You will monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration.

**Role**: Insurance Agent - Credit Hire (Mitigation Handler)

**Working hours**: Monday to Friday 9:00am to 5:30pm, 37.5 hours per week

**Location**: Liverpool with Hybrid working

**Salary**: £25,200-£30,000 plus bonus potential of up to £4000 per annum paid quarterly.

**What you will be doing**:

- Validate all claims for indemnity and fraud
- Accurately assessing liability
- Contact all potential claimants or representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
- Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
- Ensure indemnity spend is minimized by commercial decision making
- Proactive diary management to monitor and progress live hire cases
- Accurate quantum assessment of claims presented using the relevant tools available to assist

**What we’re looking for**:

- Persuasive, strong and confident communicator
- Ability to use own initiative to explore all options to achieve the best outcome for the business
- Motivated self-starter
- Ability to work as part of a team

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:

- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- Perk Box Online & High Street vouchers and discounts
- Fresh fruit Deliveries twice a week*
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Free self-development & qualifications via Magpie Learning
- A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
- Free Hot Drinks*
- Regular Employment Engagement including ongoing competitions with fantastic prizes
- Charity fundraising events
- On selected sites

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.


  • Mitigation Handler

    6 months ago


    Liverpool, United Kingdom The Granite Group Full time

    An exciting opportunity for a Mitigation Handler has become available to join our fast-paced claims division. You will mitigate indemnity spend of Third-Party Credit Hire and Property Damages claims, by proactively managing a portfolio of motor claims, from allocation through to settlement. You will monitor claims involving credit hire, ensuring all actions...


  • Liverpool, United Kingdom The Granite Group Full time

    A brilliant opportunity for a Technical Mitigation Handler has become available within our established and successful Claims department. We are looking for a persuasive, confident and strong communicator to work with panel solicitors on litigated cases that are being handled on a non-delegated basis. You will be required to proactively manage a portfolio of...

  • Claims Handler

    6 months ago


    Liverpool, United Kingdom The Granite Group Full time

    In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. We are seeking a confident communicator who will be required to resolve liability in a timely manner to maximise efficiency. Using your time effectively, the Liability Claims Handler will have the ability...

  • Liability Handler

    6 months ago


    Liverpool, United Kingdom The Granite Group Full time

    In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to maximise efficiency. You will be to use your time effectively to be able to...


  • Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...


  • Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...


  • Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...

  • Liability Handler

    5 months ago


    Liverpool, United Kingdom The Granite Group Full time

    Due to continuing growth, we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to...

  • Complaint Handler

    13 hours ago


    Liverpool, United Kingdom CV-Library Full time

    As a Complaint Handler, you'll investigate complaints within our personal banking complaint team, taking ownership of the end to end process to complete the investigation. You'll communicate with the customer, liaise with other teams within Barclays to review the complaint before coming to a resolution and sending the final response letter. Within...

  • Complaint Handler

    11 hours ago


    LIVERPOOL, United Kingdom Barclays Bank PLC Full time

    As a Complaint Handler, you'll investigate complaints within our personal banking complaint team, taking ownership of the end to end process to complete the investigation. You'll communicate with the customer, liaise with other teams within Barclays to review the complaint before coming to a resolution and sending the final response letter. Within this team,...

  • Complaint Handler

    13 hours ago


    Liverpool, United Kingdom Barclays Bank PLC Full time

    As a Complaint Handler, you'll investigate complaints within our personal banking complaint team, taking ownership of the end to end process to complete the investigation. You'll communicate with the customer, liaise with other teams within Barclays to review the complaint before coming to a resolution and sending the final response letter. Within this team,...

  • 14-day Team

    6 months ago


    Liverpool, United Kingdom The Granite Group Full time

    In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. We are seeking a confident communicator who will be required to resolve liability in a timely manner to maximise efficiency. Using your time effectively, the Liability Claims Handler will have the ability...


  • Liverpool, United Kingdom The Granite Group Full time

    As an Operations Team Leader, you will be a pro-active thinker who is highly motivated and target driven to maximise performance. You will drive our culture of openness and be responsible for the development and people management aspects of your team in order to achieve best results. **Role**: Operational Team Leader **Location**: Liverpool / Hybrid...

  • Account Handler

    5 months ago


    Liverpool, United Kingdom PIB Insurance Brokers Full time

    Job Advert **The Role**: We have a fantastic new opportunity for an experienced Commercial Account Handler to our Liverpool team in our brand new city centre office. You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...


  • Liverpool, United Kingdom PIB Insurance Brokers Full time

    Job Advert **It's a fantastic time to join PIB and work as part of a vibrant & collaborative team.** **The Role: Account Handler** To provide professional advice and service to all clients. Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. To retain existing customers and...


  • Liverpool, United Kingdom PIB Insurance Brokers Full time

    Job Advert **It's a fantastic time to join PIB in London and work as part of a vibrant collaborative team within a modern & great office.** **The Role: Account Handler - Real Estate** To provide professional advice and service to all clients. Effectively manage policy events following compliant processes ensuring that all customers are dealt with...


  • liverpool, United Kingdom Barclays Bank PLC Full time

    As a Complaint Handler, you'll investigate complaints within our personal banking complaint team, taking ownership of the end to end process to complete the investigation. You'll communicate with the customer, liaise with other teams within Barclays to review the complaint before coming to a resolution and sending the final response letter. Within this team,...


  • Liverpool, Liverpool, United Kingdom Acorninsure Full time

    As a Desktop Motor Engineer at Acorn Insurance, you will play a crucial role in assessing the feasibility of repairs versus total loss for commercial vehicles. You will utilize engineering tools and guidelines to make informed decisions, taking into account commercial factors and mitigating ancillary claim spend. Your responsibilities will include...