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Administrator

4 months ago

Manchester, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

The Gateway facility is a referral management & triaging service. All new external referrals to the Care Trust will be received by the Gateway facility where the referrals will be logged prior to being directed to the appropriate services under the GMMH for allocation.

The Gateway Administrator will provide comprehensive support for all functions of the Gateway within Manchester Mental Health and Social Care Trust. This will include liaison with GP’s, other external referrers and colleagues within the Care Trust. The post holder will be involved in the processing of received from a variety of external referrers and where appropriate pass onto clerical staff for onward allocation.

To support allocation and acknowledgement of referrals within the team in the absence of the senior staff.
- Check personal service user information for accuracy and to update the EPR system including checking for duplicate records. To ensure that the information held is good quality data for use for quality improvement and performance purposes to provide high level of service user care.
- To provide cover for other administrative support, where required.
- To maintain high standards regarding the Health and Safety of all persons as stated in Trust Policy.
- To ensure compliance with Trust Policy of Equality and Diversity, Data Protection Act, Information Governance and Caldicott
- Routine processing of letters ensuring Trusts and departmental deadlines are met.Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts