Front of House Receptionist

2 weeks ago


Birmingham, United Kingdom Bad Apple hair Full time

House of Bad Apple Birmingham is looking to recruit an experienced individual to take of the role of front of house/ Reception in our Flagship salon based in Birmingham City Centre.

As the first person our clients will be greeted by when they enter our gorgeous salon, this role will have a multitude of responsibilities but foremost the highest level of Customer Service and care needs to be your priority if interested in this role.

We offer a 5-star salon and service and are looking for the right individual to be able to extend this service through the salon and the client journey.

Duties that can be expected:

- Greet and welcome guests in a professional and friendly manner
- Answer phone calls with a high level of service
- Provide accurate information to clients regarding the company and its services
- Schedule appointments and manage calendars for staff members
- Perform general clerical duties, such as daily reports and being aware of booking information.
- Maintain a clean and organised reception area at all times
- Assist with administrative tasks as needed, such as data entry and document preparation

**Experience**:

- Proficiency in using a computer (Mac desktop)
- Strong typing skills with a high level of accuracy
- Excellent organizational skills with the ability to multitask effectively
- Knowledge of phone etiquette and professional communication skills
- Experience with data entry and computerized systems

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Types**: Full-time, Permanent

**Salary**: £7.05-£13.45 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)

Ability to Commute:

- Birmingham (required)

Work Location: In person



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