Call Centre Assistant

6 months ago


Crawley, United Kingdom Specsavers Full time

**Call Centre Assistant**

**Location: Crawley**

**Hours: Full Time - 40 hours a week will include 1 weekend day**

**Salary - £8.80 - £11.64 Depending on age**

**Benefits: Specsavers Perks, extra day off on your birthday, discounted hearing and eyecare benefits, enhanced sick pay, enhanced pay for family leave (maternity/paternity etc), WeCare employee support services**
**Full Training provided - with great career progression opportunities**

We’re looking for someone to join our team as an Administrator and Call Centre Assistant.

In this role you will be our customers first point of contact when they call in. You’ll therefore need to be a natural when it comes to customer care - articulate, good with people and always happy to help.

In addition to basic clerical work, you will be required to deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face.

We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.

Within this role you’ll also be required to complete and post orders, receive and check deliveries.

**Job Types**: Full-time, Permanent

Pay: £8.80-£11.64 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Weekend availability

**Experience**:

- customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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