Call Handler and Route Planner

6 months ago


Crawley, United Kingdom Cox Skips Ltd Full time

We are now seeking a full time call hander and route planner.

The role is based at our site in Turners Hill within our busy weighbridge office.

This is a high activity office and would suit someone who thrives on working in a busy environment. You will need to be able to maintain motivation throughout the day and have a can-do attitude.

Whilst experience would be an advantage, is not necessary -just the right outlook and an ability to retain information along the way, as initially there will be a lot to learn.

Key Responsibilities:

- Providing information and advice on products and services.
- Providing written quotations and confirmations.
- Plan and schedule jobs for skip lorries and waste services efficiently and cost effectively.
- Resolve any issues or delays in transportation operations
- Processing bookings via computer programme.
- Making outbound calls to drivers and customers.
- Administration for incoming / outgoing waste from our Waste transfer and recycling centre.
- Data entry.

Skills required:

- Ability to work in a high activity office environment.
- Confident telephone and written communication skills.
- Being comfortable working with IT systems, apps and a variety of different programmes.
- Ability to compose written quotations and responses to customers effectively.
- Ensure excellent customer service at all times.
- Disciplined and enthusiastic, self-driven and motivated.
- Strong organisational and multitasking abilities.
- A good knowledge of the local area.
- Problem-solving skills to address any issues or delays in transportation operations.
- Work well with others to achieve a common goal.

You will be required to work between the hours of 08.00 and 17.00 Monday to Friday and from 06.30 to cover holidays. Saturdays are worked on a rota basis, one in 3 between 07.00 and 12.00.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, or skills required.

The Cox Group is an equal opportunities employer.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person



  • Crawley, United Kingdom Balfour Beatty Full time

    **About the role** Amazing infrastructure isn’t the only thing that gets built here. Incredible careers do too. Join our Rail UK** team as a Night Call Handler (Night Controller)** and you can build something to be proud of.*** Balfour Beatty has an exciting opportunity for a Night Controller to join our growing team in Crawley Working as part of the...

  • Senior Town Planner

    2 months ago


    Crawley, United Kingdom CV-Library Full time

    REF: NE(phone number removed) Senior Town Planner - Crawley - £Competitive Are you a seasoned town planner with a passion for shaping vibrant and sustainable communities? Are you looking for a new challenge in order to take the next step in your Career? Our client, A leading planning consultancy with offices throughout the South are seeking a highly...


  • Crawley, United Kingdom Penguin Recruitment Full time

    REF: NE(phone number removed) Senior Town Planner - Crawley - £Competitive Are you a seasoned town planner with a passion for shaping vibrant and sustainable communities? Are you looking for a new challenge in order to take the next step in your Career? Our client, A leading planning consultancy with offices throughout the South are seeking a highly...


  • Crawley, United Kingdom Travelopia Full time

    **Are you a spirited traveler with an unquenchable wanderlust?** Do you thrive on turning dreams into reality, crafting unforgettable journeys for others? If you're nodding along, then we want you to be a part of our dynamic team as a Personal Travel Planner. As a part of the larger group Citalia and Sovereign are award winning tailor-made Tour Operators...


  • Crawley, West Sussex, United Kingdom Manor Royal Business District Full time

    About the RoleWe are looking for an experienced and highly efficient Transport Planner to join our growing team at our new operation in the Manor Royal Business District.The successful candidate will work closely with drivers, preparing routes for the following day, ensuring all vehicles are the correct size for the routes and are not overloaded. They will...

  • Planner

    1 day ago


    Crawley, United Kingdom Build Recruitment Full time

    Job Title: Planning and Logistics Co-ordinator Department: Social Housing Repairs Location: Crawley Salary: £26k per annum Job Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works...

  • Planner

    3 weeks ago


    Crawley, United Kingdom CV-Library Full time

    Job Title: Planning and Logistics Co-ordinator Department: Social Housing Repairs Location: Crawley Salary: £26k per annum Job Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role...

  • Planner

    7 days ago


    Crawley, United Kingdom Build Recruitment Full time

    Job Title: Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: CrawleySalary: £26k per annumJob Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are...

  • Parcel Driver

    6 months ago


    Crawley, United Kingdom Gi Group Full time

    **Full Time**: **Temporary**: - Driver - Pay: £13.76 per hour - Location: Gatwick - Hours of work: Monday to Friday 8am - 6pm**Job Type**: Temporary with possible opportunity of a permanent role. - Want to work for one of the most iconic companies? Our client the most trusted and successful parcel delivery business, has an exciting opportunity for you to...

  • Planner

    6 months ago


    Crawley, United Kingdom Dolby Vivisol Full time

    **Join us as a Planning Coordinator!** **Perm Contract**:37.5 hours per week Monday to Friday 10am - 6pm **Location**: Crawley **Start date**: ASAP **Salary per annum**: £22,372.35 **The role (in a nutshell)** You will work as part of a fast paced and friendly team responsible for an essential service to patients, relatives and healthcare...

  • In-house Case Handler

    6 months ago


    Crawley, United Kingdom Towerhall Solutions Ltd Full time

    Dealing with incoming and outgoing calls - Data entry, retrieval and database maintenance - Filing and archiving - Creating and managing documents, spreadsheets - Compiling reports - Speaking to customers and clients to answer queries and resolve issues **Job Types**: Full-time, Part-time, Permanent **Salary**: £20,800.00 per year **Benefits**: -...

  • Administrator

    6 months ago


    Crawley, United Kingdom Cura commercial Full time

    **Maintenance Planner Role Profile** We’re looking for an organised Senior Maintenance Planner who’s quick-thinking and versatile, proactive and can work as part of a team. We need the kind of person who can turn their hand to anything at a moment’s notice to ensure that employees have everything they need to do their jobs and that the company runs...

  • Helpdesk Administrator

    6 months ago


    Crawley, United Kingdom Cura commercial Full time

    **Maintenance Planner Role Profile** We’re looking for an organised Senior Maintenance Planner who’s quick-thinking and versatile, proactive and can work as part of a team. We need the kind of person who can turn their hand to anything at a moment’s notice to ensure that employees have everything they need to do their jobs and that the company runs...


  • Crawley, United Kingdom CV-Library Full time

    Are you interested in IT Support and eager to kickstart your career within a Service Desk role? Do you consider yourself self-motivated, a flexible worker and a great team player? Our client, an expanding and growing IT company, are looking to recruit an IT Service Desk Executive to join their dynamic and friendly team in Crawley. This is an exciting...


  • Crawley, United Kingdom CV-Library Full time

    Driver Hire Gatwick is seeking a reliable 3.5T Van Driver to join a well-respected company based in Crawley. You will be delivering around 50-80 drops per day within close locations, which means 10 drops per hour according to the route. This position is open to people that have had van experience and want stability for the next 6 months at least. Job...


  • Crawley, United Kingdom Driverhire Full time

    Driver Hire Gatwick is seeking a reliable 3.5T Van Driver to join a well-respected company based in Crawley. You will be delivering around 50-80 drops per day within close locations, which means 10 drops per hour according to the route. This position is open to people that have had van experience and want stability for the next 6 months at least. Job...


  • Crawley, West Sussex, United Kingdom Sayjo Recruitment Ltd Full time

    About Sayjo Recruitment Ltd:We are currently looking for an experienced Industrial Sector Recruitment Manager to join our team in Sussex and Surrey.The successful candidate will have a strong background in the industrial or driving/ engineering sector, with expertise in volume SLAs or managed service delivery.This recruitment manager will be responsible for...


  • Crawley, West Sussex, United Kingdom Sayjo Recruitment Ltd Full time

    About Sayjo Recruitment Ltd:We are seeking an Onsite Staffing Solutions Professional to join our team in Sussex and Surrey.The ideal candidate will have experience in onsite recruitment or the industrial sector, with a focus on delivering exceptional service to clients and candidates.This role requires strong organizational skills, attention to detail, and...


  • Crawley, West Sussex, United Kingdom Sayjo Recruitment Ltd Full time

    About Sayjo Recruitment Ltd:We are seeking a highly skilled Aviation Talent Acquisition Specialist to join our team in Sussex and Surrey.The ideal candidate will have experience in the industrial sector, with a focus on service delivery for clients and candidates alike.This is a hands-on role, requiring the ability to manage staffing requirements across...

  • Transport Co-ordinator

    6 months ago


    Crawley, United Kingdom HSS Hire Group Full time

    **Transport Coordinator** **HSS Hire Crawley** **Permanent, full time** **Monday to Friday & Alternating Saturday mornings** Were not your average tool hire company. Were innovative and pioneering revolutionising the industry through the very latest in technology so that we can continue to go above and beyond for our customers. Were so proud of how far we...