Sales Administrator

4 months ago

Forest of Dean, United Kingdom Now Storage Ltd Full time

Job Title: Sales Administrator

Job Summary:
We are looking to add to our already established & knowledgeable team to ensure that we can continue to meet our future growth plans. We are looking for a Full Time Sales Administrator to join our close knit team working in a relaxed working environment.

Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, we want to hear from you

**Responsibilities**:
**Sales**:

- Maximize occupancy of the storage locations, meet sales targets, and drive sales.
- Make contact with customers, ensuring all enquiries and contacts are properly handled and the database is maintained.
- Help achieve a high enquiry conversion, and drive to achieve the agreed targets.
- Your sales strategy will be entirely driven by good customer service first and foremost.

**Requirements**:
**Hard Skills**:

- Sales Ability: This is a key requirement as the role involves selling storage units and possibly other products, e.g. parking, store-protect, add-ons.
- Typing: Ability to type cleanly and at a good pace.
- Microsoft Office: Proficiency in Outlook, Excel, Word
- Self-Storage Management Software: Familiarity with specific software used in the self-storage.
- Telephone management: Demonstrate good communications skills over the phone.
- Google & Website Reviews : Response and requesting responses
- Pricing: Update prices on site facility management software
- Availability check: Available units report, checking the database is up to date

**Soft Skills**:

- Customer Service Skills: Ability to interact with customers effectively and handle their storage needs.
- Trustworthiness: As you’ll be dealing with customers’ personal belongings, trustworthiness is crucial.
- Attention to Detail: This is important for managing inventory, maintaining the facility, and understanding customers’ needs.
- Calm and Collected: Ability to handle stressful situations or customer complaints.
- Great Attitude: A positive attitude can help attract and retain customers.
- Accountability: Taking responsibility for one’s actions and decisions.

**Other Requirements**:

- Study Best Practices: Sales and customer-service practices are always changing.
- Demonstrate initiative, creativity and problem-solving skills in a fast-paced environment
- Listening Skills: Pay attention to what people say and need. The better you listen, the better you’ll be able to offer a good solution to your customer.
- Ask Good Questions: If you ask good questions, people will feel as if you know what you’re talking about.
- Adhere to company policies and procedures: comply with relevant laws and regulations.
- Working location: Work in the office

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Weekend Work is essential and you will be part of a small team working a rota across the month. Requirment is working 1/3 Weekends

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Application question(s):

- Are you willing to commute to Ross on Wye - HR9 7TF

**Experience**:

- Sales administration: 2 years (required)
- Administration: 2 years (required)

Licence/Certification:

- Driver Licence & Access to own vehicle (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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