Support Administrator

2 weeks ago


Manchester, United Kingdom Six Degrees Social Enterprise Full time

**Role**: Support Administrator

**Type**: Fixed Term 12 Months, Part Time - 18 hours per week

**Salary**: Band 3 Agenda for Change £10,430 (pro-rata from £21,730)

**The Organisation**

**Main duties**

The post holder will be part of a small friendly and professional support team that are responsible for providing administrative support to staff in the organisation, which provides primary mental health care to patients in the Salford area.

Some of these responsibilities will include providing a positive service and experience as the first point of contact for the organisation, managing the telephone system, patient case management system as well as the storage and filing system for Patient and Employee Records Management amongst other administrative and general office duties.

**Person Specification**

**Some of the skills and experience the post holder will be required to show include**:

- Sound experience within an administrative role
- At least 12 months experience of working in an office environment providing general office duties i.e. filing, call taking, scanning, note taking etc.
- Previous record and diary management experience
- Great Organisational skills
- Responsible for Outgoing and incoming patient calls showing compassion, empathy, patience and respect
- Demonstrates excellent verbal and written communication skills including an excellent telephone manner
- Strong IT skills with a good working knowledge of Microsoft Office
- To work flexibly in support of the organisation
- Demonstrate a positive and professional manner at all times
- Able to communicate at all levels
- Experience within Healthcare or a customer support environment is desirable

**The Benefits**:

- Career development and training
- Free onsite parking
- Great working culture
- Pension Scheme
- Perk Box
- Holiday Purchase Scheme
- Access to Health Assured

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 18 per week

**Salary**: £10,430.00 per year

Schedule:

- Day shift

Work Location: In person



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