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Senior Office Administrator

4 months ago

Manchester, United Kingdom Ardent Support Full time

Ardent is a growing medico-legal consultancy that supports doctors specialising in clinical negligence and personal injury.

Your role will be to support our doctor expert members with the development and administration of their medico-legal practices in the role of Medico-Legal PA / Administrator.

**This is a fully on-site role. Please ensure you can travel to North Manchester, M8 4JY.**

**What's On Offer**:

- Monday - Friday, 37.5 hours (9-5). No weekend or evening shifts.
- **Extended Annual Leave Allowance - **28 days annual leave + festival days where the office is closed. (in 2024 = total 35 days. in 2025 = total 34 days)
- **PLUS **a loyalty bonus after 2 years of service an extra day's annual leave every year.
- Casual dress
- Health Shield Cash Plan with Retail/Hospitality discounts.
- Annual Christmas Party and several work events throughout the year.
- Free Onsite Parking

**Duties and responsibilities: What Will I Be Doing?**
- Supporting our expert members with the management of their medico-legal claims
- Liaising with solicitors
- Managing your own workload (inbox and daily tasks)
- Managing an active caseload
- Actively building and maintaining client relationships
- Working closely with other colleagues on case management
- Ensuring CRM is kept updated and inbound information is logged

**What Skills Do I Need?**
- A high level of organisation, accuracy and attention to detail
- CRM experience
- Client relations experience
- Ability to work independently, methodically and accurately
- Strong verbal and written communication skills
- Computer literate and proficient in use of all main Microsoft Programs

**What Experience Do I Need?**

No industry experience is required, but is beneficial.

**Ardent's Company Values**

Our values provide a foundation which the rest of our business is built upon. We believe all employees should demonstrate these behaviours within their daily role.
- Integrity.
- Honesty.
- Trust.
- Accountability.
- Commitment to Our Customers.
- Passion.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Application question(s):

- Tell me a little about yourself and why you have applied for this role.
- Please confirm that you can travel to our office at North Manchester, M8 4JY daily?

**Experience**:

- Admin: 4 years (required)

Work Location: In person