Patient Care Navigator

5 months ago

Grimsby, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

We have an exciting opportunity for a Patient Care Navigator on our short stay unit. We are a 32 bedded unit caring for patients from medicine, surgery, ENT and orthopedics. Due to the fast paced nature of the ward we are looking for a proactive patient care navigator to assist with safe, efficient discharges and support with flow throughout the hospital.

If you are looking to increase your skills and knowledge then we want to hear from you

1. Provide administrative support to the department to support the smooth flow of patients through
the ward.
2. Attend ward rounds to support the medical and nursing teams in effective patient flow
3. Assist/Lead in facilitating board rounds supported by medical, nursing, and wider multidisciplinary team.
4. Liaise with other departments to ensure timely investigations are in place and available.
5. Escalate barriers to timely diagnostics, assessments and reviews to the appropriate team.
6. Prompt medical teams re use of EDD, ensuring it is captured within the Web V system and reviewed
at each ward / board round.
7. Review all patient’s at afternoon safety huddle, escalating any barriers highlighted e.g. social,
procedures, delays to discharge
8. Review patient journey daily against documented EDD and discuss with the Medical Team
accordingly.
9. Responsible for keeping the Web V electronic system up-to-date at all times, SNCT and Red2Green.
10. Deal with general queries from patients, relatives and other departments.
11. Review diagnostic test requests (e.g. blood tests, x-rays) ensuring results are brought to the
attention of the relevant Medical or Nursing staff in a timely manner and are acted on.

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

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