Varc Customer Service Apprentice

2 weeks ago


StocktononTees, United Kingdom Vertu Motors Full time

**Vertu Accident repair Centre Teesside**

We have an exciting opportunity for an Apprentice Customer Service Advisor to join our team, with a progression plan to become a Vehicle Damage Assessor. This is a unique and excellent opportunity for an outgoing, enthusiastic person who is keen to learn and progress their career with us.

The successful applicant will join us on a Level 2 Customer Service Apprenticeship programme initially for approximately 13 months. Following completion of this apprenticeship programme there is an opportunity to progress onto a Level 4 Vehicle Damage Assessor Apprenticeship programme for a further 3 years, resulting in you becoming a qualified Vehicle Damage Assessor.

What is the role?

As the Customer Service Apprentice, you are the first point of contact for our Accident Repair Centre customers and Insurance companies, both face to face and over the telephone.

The role holder will organise and ensure the efficient booking and repairing of customers vehicles and support with co-ordinating work in the Accident Repair Centre. You will be responsible for ensuring customers work is progressed swiftly and processed in line with company and customer expectations whilst maintaining a positive relationship with all parties. The role will also involve accurate data management and co-ordinating the distribution of documents.

Included within this role is supporting our Vehicle Damage Assessor in diagnosing, estimating and documenting repairs, parts and productive hours required to complete a job in line with customer and company expectations. This will allow you to get an insight into the Vehicle Damage Assessor role before progressing into the next stage of your apprenticeship.

We are looking for enthusiastic individuals to join our team. You must have a passion for excellent customer service, be a team player, have great attention to detail and a dedicated and motivated mentality.

What Qualifications do you need?

You must have a GCSE or equivalent in Maths and English plus one other (Grade 4/C or above)

What training will you receive?

Apprentices will undertake a Level 2 qualification in Customer Service, with the opportunity to progress onto a Level 4 Vehicle Damage Assessor Qualification through Nottingham College Emtec.

The Customer Service Level 2 apprenticeship is delivered remotely, with regular face to face reviews, with tutor/coach and mentor support. Duration is 12-15 months.

The Vehicle Damage Assessor Level 4 apprenticeship is held at the Emtec training centre and will include block release 5 times per year for 1 week (Monday-Thursday) - which will involve overnight stays. Duration is 36 - 39 months



  • Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **Vertu Accident Repair Centre Teesside** We have an exciting opportunity for an Apprentice Customer Service Advisor to join our team, with a progression plan to become a Vehicle Damage Assessor. This is a unique and excellent opportunity for an outgoing, enthusiastic person who is keen to learn and progress their career with us. The successful applicant...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Stockton Council Full time

    Further Information We have an amazing opportunity to join our team at Stockton-on-Tees Borough Council as an Apprentice Customer Service Advisor whilst Studying towards a Level 2 Customer Service Practitioner apprenticeship qualification. There's more to a Stockton-on-Tees Borough Council apprenticeship than you might think. We want to empower colleagues...


  • Stockton-on-Tees, United Kingdom Stockton Council Full time

    Further Information We have an amazing opportunity to join our team at Stockton-on-Tees Borough Council as an Apprentice Customer Service Advisor whilst Studying towards a Level 2 Customer Service Practitioner apprenticeship qualification. There’s more to a Stockton-on-Tees Borough Council apprenticeship than you might think. We want to empower...


  • Stockton-on-Tees, United Kingdom Stockton Council Full time

    Further Information We have an amazing opportunity to join our team at Stockton-on-Tees Borough Council as an Apprentice Customer Service Advisor whilst Studying towards a Level 2 Customer Service Practitioner apprenticeship qualification. There’s more to a Stockton-on-Tees Borough Council apprenticeship than you might think. We want to empower...


  • Stockton-On-Tees, United Kingdom px group Full time

    Due to our continuing business growth, we’re now pleased to offer a new apprenticeship role within our business services team. You’ll be developing a range of skills and experience in delivering our reception and administrative support services and will be a key part of a busy team who are often people’s first point of contact with our...


  • Stockton-on-Tees, United Kingdom Pickerings Lifts Full time

    We are looking for a Customer Support Apprentice to be part of one of the teams within our National Accounts Central Communications Team (NACCT). The role will involve developing business administration and customer services to deliver the best possible service for our national customers. Based at our head office in Stockton, you will learn to process...


  • Stockton-on-Tees, United Kingdom PX Limited Full time

    **Our Business** px group is a fully integrated infrastructure solutions business, with over 25 years of experience. We provide innovative operations management, engineering services and energy management solutions to partners in high hazard, highly regulated industries. Our focus is improving operating performance of commercial and industrial facilities,...


  • Stockton-on-Tees, United Kingdom Rexel Full time

    **Apprentice Warehouse Person**: **Apprentice** Warehouse Person - Stockton Branch** As a Rexel Apprentice, you will be trained on all areas of warehouse process and procedures, which will give you a fantastic grounding for your future career. The role will provide training to ensure the meeting of branch customer service levels by facilitating the inward...


  • Stockton-On-Tees, United Kingdom Education Training Collective Full time

    Job reference REQ0000982 Date posted 24/04/2024 Application closing date 26/04/2024 Location Stockton Riverside College Stockton-on-Tees, TS17 6FB Salary £12,346.75 - £22,069.82 (E1-E4) Package Apprenticeship Contractual hours 37 Basis Full time Job category/type Support Job description Stockton Riverside College is a vibrant,...


  • Stockton-On-Tees, United Kingdom Education Training Collective Full time

    Job reference REQ0000982 Date posted 24/04/2024 Application closing date 26/04/2024 Location Stockton Riverside College Stockton-on-Tees, TS17 6FB Salary £12,346.75 - £22,069.82 (E1-E4) Package Apprenticeship Contractual hours 37 Basis Full time Job category/type Support Job description Stockton Riverside College is a vibrant,...


  • Stockton-on-Tees, United Kingdom Lakota Training Group Full time

    Lakota Training - The primary role of a digital marketer apprentice is to define, design, build and implement digital campaigns across a variety of online and social media platforms to drive customer acquisition, customer engagement and customer retention. They are looking for someone who fits their brand and can adapt to any challenges. **What will the...


  • Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **Vertu Motors BMW Teesside** Do you want to earn a basic salary of £18,000 per year with this increasing to £30,000 after successful completion of your apprenticeship? If the answer is Yes, then we are currently searching for people who are either looking to retrain with a company who will invest in their development or, for someone looking to kick start...


  • Stockton-On-Tees, United Kingdom Speedy Hire PLC Full time

    Job Introduction Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job! We are looking to recruit an Apprentice Hire Controller to work to work within our **Teeside Power depot**. The Hire Controller is a vital part of operations on the front line of...


  • Stockton-On-Tees, United Kingdom Northern Skills Group Full time

    We are currently looking for a Junior AV Technician - ideally someone with some form of commercial experience however we will consider someone that has a good head for Video Systems/I.T./Electronics. The role of the Junior AV Technician will be a mobile and versatile technical support individual who will specify, install, test and de-install complex video...


  • Stockton-on-Tees, United Kingdom Superdrug Full time

    **UNIT 10 TEESIDE RETAIL PARK, STOCKTON-ON-TEES, CLEVELAND TS17 7BW** **Why Superdrug?** Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same....


  • Stockton-on-Tees, United Kingdom Redditch Medical (Entaco Ltd) Sedgefield Full time

    **Working week** Monday to Friday - Shifts TBC Total hours per week: 37 hours a week **Possible start date** 27 Feb 2023 **Apprenticeship level** Advanced Level 3 (A level) **Positions**: 1 **What will the apprentice be doing?** As Businesses Admin Apprentice, it will be your responsibility to provide support and assistance to the Materials and...

  • Warehousing Apprentice

    2 months ago


    Stockton-on-Tees, United Kingdom Casa Bella Furniture Full time

    _Job Description Details_ Company Name LWC Drinks Teesside Address Preston Farm Industrial Est. Concorde Way, Stockton on Tees, TS18 3RA Job Title Warehouse Apprentice Weekly Wage £240 per week Working Week (days and hours) 5 days 40 hours Brief overview We are a drinks wholesaler supplying beer wines and spirits across Teesside and North Yorkshire...


  • Stockton-on-Tees, United Kingdom Superdrug Full time

    UNIT 10 TEESIDE RETAIL PARK, STOCKTON-ON-TEES, CLEVELAND TS17 7BWWhy Superdrug? Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work,...


  • Stockton-on-Tees, United Kingdom ITEC North East Full time

    **Company**:Steadfast Engineering **Job Location**:Stockton-on-Tees **Salary**:£7.50p/h **About Steadfast Engineering** Steadfast Engineering Co LTD is one of the leading suppliers of Threaded products in the world. We are a specialist division within the Marla Tube Fittings Group of Companies, who have a turnover in excess of £100 million. Our success...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Speedy Hire PLC Full time

    Job Introduction Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every jobWe are looking to recruit an Apprentice Hire Controller to work to work within our Teeside Power depot. The Hire Controller is a vital part of operations on the front line of sales and...